Domino's Pizza

"Placed an order to today. Pizza, wings n tater tots. The wings were mushy n tater tots were dry when i called to let them know about my disappointment with my order. I was told they had to set the oven higher bcuz they have a high volume of orders tonite. I said so is that why my wings r mushy. I was told I can't tell u y ur wings r mushy but, thanks for lettingus kno about it. . N then I was told there's nothing they could do for me to correct the problem. This just let's me know that they DO NOT care about repeat customers. I may b just one customer y'all lost,but word of mouth is everything."

"Placed an online order, waited over half an hour before driving to the store to pick it up. Employee told me he could see the order but he couldn't see what the actual order was so he never started making it. He also apparently never thought to maybe call my listed phone number to let me know of the issue. Big trash. Send these people back to school."

"Tried placing an order at approximately 12:30 am on the app. Took my order and payment and seemed everything was fine. I then received a call from the store telling me they weren't doing delivery. I offered to pick it up and they said they weren't making any more pizzas. If you're going to shut it down at 12:30 and advertise open until 1...at least have the decency to change the closing time."

"UPDATED: My pizza was not cooked nearly enough...I called and the guy said the oven is set on a certain degree and amount of time it cooks, but if I want it cooked longer I must request that when ordering. But it wasn't cooked enough to begin with, I had to throw it in the oven once I got home....UPDATE: This Domino's has since improved tremendously, the pizza has been perfect every time lately. I have since noticed a "Cook Well Done" option and choose it every time. But I don't believe they were cooking the pizza enough in the beginning. We have been ordering weekly since the improvements.. Customer Service is EXCELLENT... UPDATE..11/05/2023 I just picked up a pizza, it was perfect. I just had to call them and let them know that these pizza was cooked perfectly."

"Horrible. Do not waste your time. This is the pizza I received by delivery for my kids because my husband has the car and they said nothing can be done unless I bring it back myself. This is the second time in a row this has happened. Corporate will be hearing from me on Monday. I work in the food industry and I can’t believe that they would have boxed this it and sent it out."