Starbucks

"If I could give this location 0 stars I would. Been living here for 5 years and the past few years it's been awful. The GM is horrible. They treat customers awful and the food/ drinks are disgusting. They use dark espresso instead of blonde in drinks that should have it. If you ask for light ice they just give you a half empty drink they don't even top it off with milk. They just give you an $8 half drink. The chicken sandwich is HORRENDOUS. It's literally a frozen chicken nugget that they microwave and mine was still chewy and a little frozen and soggy. The bread is tasteless cardboard. You'll easily wait at least 30 mins here whether you order ahead or in the drive thru. And again- the employees have a terrible attitude. When you're waiting at the window your drink will just be sitting there, melting while they're either talking and messing around or just gone. I've complained several times. They either need to replace the GM or just shut this location down. I drive all the way across town just to go to the one on college now."

"My experience with Starbucks yesterday was terrible. Only giving one star because I can’t give less… the attitude of one specific employee is terrible! After waiting in the drive thru for probably 30 minutes I finally received my drinks and food only to be met with rude service… even when I ordered at the screen you could hear the tone and bad attitude. After paying and being given my food still waiting for my drinks I look through the window and see my drink just sitting there. Wondering why it’s just sitting there melting the barista finally comes to the window and hands me a drink. (Not the one that I was watching melt) I proceed to say “I ordered two drinks” in which the barista says in a very rude snappy tone “I know”. I’ve given this location multiple chances but do not think I will be back… as someone who works in the service industry I don’t care if I’m having a bad day or not I always treat every customer with kindness."

"After 3 times in a row, I’ve learned my lesson. This location does not seem to be able to get mobile orders right. Each time I go, my drink is bitter. This time I added an extra pump of the sweetener because I thought maybe they’re just putting in such a light amount that I can’t taste it. It came out exactly the same. Absolutely bitter. No sweetener whatsoever. Sure, this is a first world problem, but at over $6 a drink, I would appreciate it to be done correctly."

"Visiting family for the holidays and found this Starbucks (not the one in Kroger). This Starbucks is a big attraction for the area, the line was wrapped around the building and standing room only inside. I think they are understaffed with the amount of traffic this store sees, nevertheless the staff they do have are wonderful and drinks were perfect. I love the note board filled with encouraging post Its for people to read, what a great idea."