McDonald's 2571 Viking Drive, Bossier City, LA 71111

"The cashier that took our order was rude and went out of her way to show it. She grabbed our cup from the inside and kept making nasty faces when I asked for anything as if it was a bother and not her job. Maybe she was having a bad day but that's not an excuse to be that way. Manager was lovely, but I'm unsatisfied with her service. She got our order wrong and when we asked politely if we could get it fixed she snared and took back the food to put in the extra fries. We said thank you and she didn't even bat an eye."

"I have not really had a good experience at this McDonalds in prolly 2 years. That says a lot to me about the pride of the company at this particular location. On numerous occasions my order has been completely wrong and when it was brought to their attention they acted as if it was bothering them to have to get my order correct. If I am paying for something I want it to be correct. I hardly ever see any of the staff smiling or even acting like they enjoy their job which to me is part of the job when dealing with customer service. It is pretty much stays busy. I have also noticed the food seeming to be old and cold not cool McDonalds let's regroup and get it together."

"This is a busy location. I placed a mobile order for curbside. Checked in at 6:38. 7:06 still no food. I went in and asked for a manager! They couldn't find order. I showed them my verification and order which said it was coming out. She reordered it and it was fine! Should have offered.a refund, but my grandkids were hungry!!"

"This Mc Donald was the worst by far. So i got in line and was directed to use the kiosk. Kiosk ask to input the number tint. Well i’d still be waiting on food because they don’t take you the food when it’s ready. Kids had cold food and place was dirty, no sweet tea, no ice, no ice cream, no hand sanitizer in any dispenser. Place was not even busy. Floor was sticky and play area was musky and dirty. Sucks that this is the only one with a play area."

"Food was not fresh; fries tasted like they been sitting there a while. The burger was so dry it was uncomfortable to swallow so I drank the soda and boy it was hot and stale, playplace was a complete mess spilled drinks sticky floors and food on the floor,Main dining area had soda spilled with yellow caution sign on it also. No ice in machine, drink was hot straight out of the machine. When I say this is the worst McDonald’s I’ve ever been too I mean it. I worked at a McDonald’s as my first ever job I get It, it can get busy really fast but for the love of god have at least one employee clean the facility."