Dog River Pet Supplies
1118 12th Street, Hood River, OR 97031
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM
Sunday:
10:00 AM - 4:00 PM
Photos
Location & Phone number
1118 12th St, Hood River, OR 97031, United States
About the Business
Dog River Pet Supplies is a premier pet store located at 1118 12th Street in Hood River, Oregon. We offer a wide range of high-quality products for all your furry friends, including food, toys, accessories, and grooming supplies. Our friendly and knowledgeable staff are dedicated to helping you find the perfect items for your pets, whether you have a dog, cat, bird, or small animal. Visit us today to see why Dog River Pet Supplies is the go-to destination for pet owners in the Hood River area.
Reviews
"Very helpful and welcoming! Meredith educated us & really helped us learn what is what & recommendations! All the staff was very sweet. Will be going back "
"I absolutely love this place! The service is great everything is personalized it's always a treat for me and the animals to purchase products from Dog River pet Supplies! I highly recommend pet lovers to shop here!"
"Purchased expensive leash here that broke after 5 days. Asked if I could exchange for one that wasn't broken. They said no. I asked if they stand behind the product they sell. They said no. Disappointing when shopping at a local high priced store. Was hoping they'd do good service. Apparently not. Staff seemed overwhelmed and under supported. It was 4:45 PM and they said they hadn't even had a lunch break and seemed hangry. I think they're doing their best but could probably use additional customer service training, a break, and maybe some more support from owner/ management. The take-home-message I took from our discussion was that It sounded like the owner was uninterested in the business or their staff. Staff clearly overwhelmed. On other visits staff have been helpful and friendly. On this day, a short bob headed woman was pretty obviously having a hard day and wasn't quite keeping it together. Hope things got better for everyone later. Have spent lots of money here. Nice stuff, but they said their store policy is for customer to deal with manufacturer if there is an issue with merchandise. Not what I expect from a high priced retail store. I know you can do better Dog River!"
"Absolutely beautiful shop with an amazing selection of high quality food, treats, toys, and supplements. The staff are exceptionally friendly and knowledgable! I really loved browsing and talking to the team, including the owner Molly. It's an absolute gem of a store and I can't wait to stop by again on my next roadtrip!"
"Outstanding customer service! They carry speciality pet food and are extremely helpful plus they know what they are talking about! Every time I go I mean to write a review about their awesome service and my continual positive experiences. Keep up the hard work! The dogs, cats & their owners of Hood River appreciate you all!"
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