Tiffany & Co.

"Hyun-Eun was amazing! She helped us find two items easily. She steam cleaned existing Tiffany items and new Tiffany items. Can’t wait to buy more from her."

"Some employees are extremely helpful and polite while others look down on you and behave badly. I went to return a wedding band and also pickup a resized ring. I asked the employee for a bad to put the new ring in and she grabbed the Tiffany paper bag I had in which I had brought the ring to return. She was like we don’t give out bags and snatched the one I had out of my hands. I mean I have already have multiple purchases here and all I am asking for is a bag I don’t know why the hostility towards an existing customer. It was extremely disappointing. I didn’t feel like engaging in this and walked out. Even though I love Tiffany, I don’t think I will be going back."

"Located across from the Apple store on Yamhill. Suzann Chen was an excellent customer service representative. She brought out the piece that I had put on hold and proceeded to support my decision making process. I was looking at the single Pearl silver Hardware bracelet. It was beautiful and matched my earrings. Hard to walk away. Because it was close to New Year's Eve the store made sure that customers enjoyed a glass of champagne as we viewed the pieces we were interested in. Love the spirit of celebration. I noticed store is very thoughtful and make sure that there is a discreet cover over the bag that you take home. Best thing about this Tiffany & Co. location is that THERE IS NO TAX. Think about that for a minute when you think about the cost of your item. You can see why I plan to return here for my next purchase."

"My husband bought me a bracelet for Christmas online. He had ordered it to be delivered to the store and would take me to pick it up. He received to confirmation that the order had been received and processed, but need to wait for the pick email once it was ready. However, he never got it after a week. This is where he tells what the surprise was since he wasn’t getting anything. We called customer service and they told us to wait for the email. We waited 3 days more then I finally call to get information and was told they couldn’t provide me any information, even though my husband did give them my name and I was going to pick it up. Then I decided to call the local store, where I was informed the order had been cancelled and there was a credit. No email was received informing my husband it had been cancelled and the representative when we called never told use. The lady that helped us was very helpful and didn’t understand why it had been canceled. We order it again because now it has a meaning since it’s something my husband wanted to give me. I thought maybe it would get shipped out fast due to all the waiting, but I was wrong. It was shipped regularly delivery and now there is a delay. It will be 2 weeks now off waiting."

"Alima excels in customer service at the Tiffany store. Her remarkable knowledge and friendliness played a key role in helping me select the perfect necklace for our anniversary. I endorse her to fellow customers who are interested in Tiffany Portland store. My shopping experience at the Tiffany Portland Store was outstanding."