Swedish Pediatrics - West Seattle

"Meh...Not really impressed with the care here if I'm honest. We've been seeing various doctors here since my son was born in June. Unfortunately, you don't get to spend a lot of time with the doctors who, overall, seem very rushed and have cursory answers to your questions. I have liked the doctors' demeanor when we've visited, but Swedish is a business that overbooks doctors so they have to rush from patient to patient, and, unfortunately, this makes it difficult to spend time with patients and thoughtfully answer questions. The providers are also hit or miss. I like Dr. Kumasaka; he seems friendly. But we never really get a lot out of him to be honest. I've asked him questions about things like introducing solids, baby not sleeping through the night, etc. and answers are always subpar or very "traditional". For example, most experts would agree that introducing solids before 6 months is not a great idea if baby can't sit up on own (most 4 month olds don't), still have the extrusion reflex, etc., but Dr. K seems to think we should introduce solids at that age. (Insert eye roll emoji here!). Dr. Hawes doesn't really seem to enjoy infants but did at least spend some time looking things up a bit more thoroughly. We recently met with Dr. Madan...completely useless and a waste of time. Can't believe he is a doctor. WE were the ones who had to ask probing questions to assess what was wrong with our son. I started taking my son to my own naturopath who spends an hour with him at each checkup and holistically assesses problems. She's all the way over in Kenmore which is a slog, but at least I know we're getting thorough care. I keep WS Pediatrics on the list just in case something major comes up because they're close, but overall I'm never impressed when I go in."

"We have received excellent care when we are able to secure an appointment. However, scheduling and protocol with siblings feels impersonal and inflexible, which is frustrating when you have sick little ones that need care - hence the 3 star rating."

"Switched from Kaiser to Swedish and the service is amazing! Love Dr Hawes he is attentive, detailed and helpful. The staff there is great too and I highly recommend to get your kiddos to get their care here specially if you live in west Seattle and your insurance is supportive of Swedish!"

"Today we took our daughter for her appointment. We called in advance and were prepared for her appointment. Our daughter has had COVID and was received a release note from this office a week ago. Today we turned away from her appointment because she has a cough for an ear infection she was just seen for as well a week ago. They said they don't see children with a cough AT THE DOCTORS OFFICE. Well I am sorry, do you only see healthy patients at the doctor? She can't give you COVID when you literally just released her for international travel and said she was safe but now won't see her because you are afraid of a 2 year old with a cough. Absolutely ridiculous. Don't take your child here. It has been nothing but drama since her first appointment. We are finding a new clinic. Guess we will just have a kid with a cough that will miss her 2 year check up. Great customer service Swedish. FAIL."

"We love Swedish Pediatrics in West Seattle. Everyone we have interacted with at this location has been wonderful. They are always able to squeeze us in for urgent issues and scheduling for the regular checkups is straightforward. Every pediatrician we have seen has been professional, helpful, kind and knowledgeable. All of the nurses and staff have been great to work with. Overall I have been very pleased with my interactions and the care received for my family here."