Glenn's Auto & Truck Repair Center

"Had a horrible experience with the previous management and shop team screwing my brakes up, costing me another brake job and a rental on top of that with no interest whatsoever in making things right after giving them thousands of dollars of business with prior staffing. Firstly, that manager at that time and those technicians are not there anymore. The new team went ahead and promptly got ahold of me about the issue and not only refunded me the full amount to fix the brakes, but they also compensated me for the cost of the rental. They were a great shop before the momentary lapse of poor staffing, and are back to being a high quality, affordable, and honest shop."

"Wish I could give a worse review than this. These guys screwed up my brakes so bad I had to pay another shop over $1000 to fix what was not only imploded drum shoes but also literally missing hardware, which was less than Glenn's Auto even charged. There is no possible way that brakes could fail like this without using cheap knock off hardware or doing an incorrect job not by the book. My truck was not even driven half of the milage under "warranty", but because it was just a month or so out of their "monthly" warranty, they wouldn't bother taking any responsibility for the absolute garbage and quite frankly unsafe job they did, let alone offer any compensation of any kind after weeks of reaching out. Due to broken hardware bouncing around in the brakes, my rear tires locked up a few times. Incredibly lucky I was only in a parking lot when it happened and not on the highway. This is my first and only Yelp review I've ever written but this experience was so horrible, especially after giving them thousands of dollars of business prior, that I had to warn any interested customers. For brakes and chassis, just take your stuff to Les Schwab. They have triple the warranty and will actually take responsibility if they screw something up, which so far has never happened to me with them."

"Tow truck driver dropping off a vehicle, was met by two different employees with disrespect and borderline hostility for not parking a runnable vehicle in the right spot. Just shows how little work there willing to do. Can’t speak on there quality of repair, but customer service is seriously lacking."

"I had a my SUV towed to Glenn’s after hours, parked in front and dropped my keys in the drop box. I received a text message at exactly 8am stating that they had my SUV. Talked to Jeff a little after that, which he is GReAt! They were able to fix my brakes, change filters, do an oil change and sent my SUV out for new tires by 4pm same day. I picked up at 4:30. Great experience!"

"I brought my Lexus LS in for a complete controller arm + bushing replacement. This was by no means an easy job. Jeff and Maury made sure everything was copacetic and provided excellent customer service. They went above and beyond when they didn’t have to! I am beyond appreciative and will be recommending Glenn’s to all my family and friends! Thank you again!"