Geek Squad

9551 Ridgetop Boulevard Northwest, Silverdale, WA 98383

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3.9 28

Hours open

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Hours open

Monday:

10:00 AM - 8:00 PM

Tuesday:

10:00 AM - 8:00 PM

Wednesday:

10:00 AM - 8:00 PM

Thursday:

10:00 AM - 8:00 PM

Friday:

10:00 AM - 8:00 PM

Saturday:

10:00 AM - 8:00 PM

Sunday:

11:00 AM - 7:00 PM

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9551 Ridgetop Blvd NW, Silverdale, WA 98383, United States

360-698-1112

stores.bestbuy.com

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About the Business

Geek Squad is a technology institution located at 9551 Ridgetop Boulevard Northwest in Silverdale, Washington. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your devices to us or schedule an in-home appointment, we are here to help with installations, repairs, and solutions.

As an Apple Authorized Service Provider, you can trust us for all your Apple device repairs. Our In-Home Advisor can visit your home to create a customized plan for adding new tech or appliances. We offer same-day repair services for Samsung and Apple devices, as well as computer and tablet setups, TV mounting, smart home installations, and more.

Our Geek Squad Agents are available 24/7, 365 days a year to provide support for all your tech and appliance needs. Whether you need help with your gaming console, camera, car electronics, or home Wi-Fi setup, Geek Squad is here to assist you. Schedule an in-store consultation or visit our Geek Squad Intelligence blog for tech tips and expert articles.

Geek Squad Protection ensures that your tech remains in top condition beyond the manufacturer's warranty. Let us help you get the most out of your devices and stay up-to-date on the latest technology innovations. Visit us at your nearest Best Buy store for personalized assistance and expert advice.

Reviews

Justin Mullins:

"I had an appointment today at BestBuy booked thru Apple to replace a cracked iPhone screen. Best Buy: “we can’t replace the screen because it cant display diagnostics before replacing the screen.” The screen is broken. Why would expect it to work to run diagnostics? Why even offer this service? As far as cracked screens go, this one wasn’t even that bad. Can’t their diagnostics device output diagnostics via USB? Can’t they use text to voice? All of those functions work fine. I never had this issue at an Apple Store with a cracked screen and was hoping to save a trip to Tacoma. Thanks for wasting my time, waiting a week for a same-day appointment just to be turned away. Never again!"

1 year ago

Suzanne Rowley:

"He was able to diagnose on the phone and make me an appt. When I brought it in, because I had the right vocabulary from his diagnosis, the store staff gave me a store credit to get a new TV without much problem."

almost 3 years ago

Jonathan Bell:

"Poor experience. The lcd display on a 2018 laptop went out, so I took it in to see what they could do. They refused to do anything, which they are in their right to do so, but also told me that using a hdmi to hdmi cord and a surplus monitor wouldn't work. Low and behold, here I am using my surplus monitor and a hdmi to hdmi cord, and it works like a charm. This is too simple of a mistake to pass up. Get good."

almost 4 years ago

Nick Jimenez:

"If you crack the screen on your laptop and use the warranty you paid for to have it fixed, Geek squad will tell you it will be ready for pick-up in 2-3 weeks. You'll end up waiting 5-6 weeks with it being shipped to and from some place in Kentucky with no clear explanation or attempt on the Silverdale's Geek Squad to find out what's really going on with your laptop. Not to mention, the lack of concern or apologies from a single person. Apparently a number doesn't exist for this place in Kentucky for them to call."

more 6 years ago

Judy Oberto:

"They did a great job fixing my computer - it's running better than ever! Now with this "contract" (which I can opt out of whenever I want to), my husbands computer is also covered. And they installed an antivirus on my computer and he can take his in and have it installed on it too, free of charge. In addition they set me up with my favorite browser - now I know it will work right!"

more 6 years ago

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