Footwise Hood River

"Very helpful staff and great selection of high quality footwear."

"This is by far the worst store here in town. I had placed a special order for uggs on a Friday and I went in the following Tuesday just to find out they gave my order to another person. Very frustrating for sure, lady didn’t even bother to make something work or order again didn’t even APOLOGIZE! Very upsetting for sure!"

"I’ve been in here 3 times since summer and will never be back. First off, NO AC. During the heatwave, the employees and customers are forced to shop/work in an environment where there was no AC. I could only handle being there 10 minutes until I had to leave due to the heat. I couldn’t imagine how the employees had to feel. I wrote a note and dropped it in a feedback box in hopes to get some ac in there for customers or employees. Obviously nothing worked. The employees although sweating their tailbones off were extremely nice. Especially employees Talia and Justin (hope I got their names correct).Despite the horrible work conditions, they managed to keep a smile and not complain meanwhile more than one customer in there at the time kept on saying something. Although not their fault and a situation they were unable to control, the 2 workers continued to apologize to everyone. I managed to get my pair of work shoes and left. The 1 star is for poor management. The 3rd time I went in was in November. I was greeted nicely again by an employee, but another worker was there I never seen before. I felt very uncomfortable being around them, as I could see them glaring and staring down at the other employee. They talked to me nicely but then turned around and talked down to the nice employee when she didn’t do anything. I asked for a manager because to me, this behavior is uncalled for. Especially in front of customers and making them feel uncomfortable. I was shocked when I was told she was the store manager. Maybe she was having a bad day? But still no excuse to take it out on an employee. Another horrible choice from the higher ups. Not going to give them my business as they don’t care about employees."

"Just bought my third pair of shoes from here. The customer service was fantastic. The lady who helped me knew her stuff, and she has a cute dog. I tried on lots of styles and she helped me with multiple sizes. I feel that the prices are quite high, but my need for quality shoes and help fitting them finds me here. I do wish they had thrown in the pair of socks I used to try on shoes, but alas, that's not policy. It's all good. My feet will be happy and I'll go back someday!"