Brogan Auto Repair

"Got an honest opinion and like his philosophy on making repairs. Treats it like he is repairing his own. Work starts around the 18th."

"Fixed my wife's car last month and my truck this week. Everything came out great. Their a great company to deal with everyone is very nice and helpful."

"My wife was in a fender bender when I was in the hospital I had a personal friend recommend brogan auto repair in rainier, said you won't be sorry.there great he says. I said ok after telling Tim at brogan what had been going on with farmers insurance all there hold up's . And wow you talk about great they got right to it took care of all the hassles with the insurance company, they did an outstanding job on my Chevy equinox it looks better know than it did before... Thanks Brogan"

"I was presented with a rare opportunity recently. My daughter and I were in fender-benders at the same time. My car only had minor damage, while my daughter’s car needed much more extensive repairs. Our insurance company told us to go to Caliber Collision in McKenna, WA, but I had heard great things about Brogan Auto Repair in McKenna, WA. Being the policy holder on both vehicles, I decided to compare experiences at both places, and use Caliber Collision in McKenna, WA for my vehicle, and Brogan Auto Repair in Rainier, WA for my daughter’s vehicle. I dropped my vehicle off at Caliber on November 16th, at which point the person checking my car in told me they couldn’t order any replacement parts until my vehicle was already in the shop, and they didn’t know how long it would take. Although the staff was professional and courteous enough, and my car came back looking normal, it took until December 14th, TWENTY-NINE DAYS, to complete a VERY MINOR fender-bender repair, causing me to have to pay a fortune in rental car fees. On the other hand, with my daughter’s car, Brogan Auto Repair ordered the parts ahead of time, allowing my daughter to continue driving her own car until the repair could be started. We dropped her car off at Brogan’s on a Monday, and by Thursday it was ready to be picked up, and looked good as new. Overall experiences were: Brogan = AWESOME! Caliber = SUCKS! Sorry, Caliber. Twenty-nine days compared to four days tells a lot about service and customer care. Your parts ordering policy and long repair time cost me a fortune in out-of-pocket rental car fees and completely spoiled my experience with you, and I’ll be sharing my experience with all of my referral contacts. Brogan, I'll be using you if I ever need auto body repair again, and I'll be sure to give you a shout out to all my referral contacts. Thank you for taking such good care of my daughter!"

"Really nice local business! Auto body work was the reason for my visit. While a small shop, they do excellent work. As they are very busy, Tim isn't always available but his office staff are friendly and helpful. Parking is scarce because they have so many jobs in the shop, so you might park on the street. I highly recommend these people!"