Rod's Master Auto Tech

"It may sound lame to compare Rod’s Auto Tech to a personal trainer for your car, but that’s how I think of it. My Mazda Miata’s unscheduled breakdown in a cold and rainy parking lot was a demanding situation for me, and Rod’s Auto Tech came to the rescue. For master technician Jeffrey, this may have seemed routine, but his attentive and immediate service made a horrible situation into a low-stress outcome. I’ll be back to Rod’s Auto Tech with both of my family Mazdas, even though I’ve always used traditional Mazda dealers as my only source of service. Jeffrey is like a commercial Mazda dealer service department with an array of extras. And an always pleasant attitude."

"Rods is the Best. The diagnosis and Jeffrey's narrative provide knowledge and tools for real dialogue. The terms excellent professional personable the Best all apply to Rods Master Auto Tech. This is a long term relationship. Highly recommend. Have 3 jags and mini it has been 2 yrs with Rods Master Auto Tech. Finally found value. To achieve service goals with assured value Go to Rods Master Auto Tech"

"My evening unexpectedly started with my car battery dying just as i was crossing the border back to the US. As you could imagine, this is the last thing i would’ve wanted knowing there was still 5 hours remaining in my drive. We were towed by the (fantastic) tow truck company Meridian Towing and they recommended we have our car dropped off at Rods. Jeffrey (Rod’s son) was the main man in helping me navigate all the hurdles. He was incredibly responsive, patient and fast-acting. I have a lot of respect for this business and the people who clearly care a lot about their customers. He was able to order the battery and alternator parts in the same day, allowing me to get back on the road within 24 hours. Shoutout Jeff for being the goat. Support this local business!"

"I wish I could give them more stars! My 2017 Jeep Grand Cherokee has been having electronic issues and throwing service signs in my face. I scheduled an appointment online after hours and Jeffery got ahold of me as soon as he could the next morning. I was able to show up and drop off my vehicle as soon as possibly. Jeffery was very professional and courteous while explaining the process. He was also very transparent with the cost of the diagnostic beforehand. My service tech was Jesse who did a thorough and complete diagnostic and inspection of my vehicle. After he was finished I was sent a link with the complete details of every step of their process with pictures included. This gave me a huge boost of confidence that I was being told the correct information. It turned out my auxiliary and main batteries were just low and was causing the service/engine lights. (Yay technology) Jeffery and Jesse recommended their preferred brand of batteries to replace them with. The entire process was pleasant and encouraging to someone who isn’t mechanically inclined and needs to trust the mechanics at the shop."

"Knowledgeable staff. Gave me detailed line item quotes before and after work was done on the car. Took the time to talk me through the recommended repairs and created a digital report with pictures."