Top Performance Automotive, Inc.

"Brought my truck to get an alignment done and it was great. Service was good and Cynthia and her coworkers that worked the reception area were great. Totally friendly and professional. Made a great experience bringing my truck to Top Performance for an alignment. Thank you all"

"EDIT! : THEY BANNED ME for any future business, because of this review! You could have handled this much differently such as by asking me to change to delete or change the review without compromising your integrity. Instead, after booking an appointment and coming in, then you tell me I'm banned for life. It's really not the best business practice please grow up :: They performed an alignment on my Chevy Volt. The staff are very personable and friendly and seemingly competent. However, the upsell.. My brake fluid is brown and should be changed? That is not how you test the brake fluid, the proper procedure is to use a test strip. The fluid is less than 2 years old. You recommend every 2 years but GM in the owner's manuals says every 150K miles. 1 is way too frequent, the other too infrequent. 5 years is a safe bet since there is a lot of rain here. Don't upsell without proper reason. and 2 grand to change my 4 struts is stealership pay. I'll go to Froh's."

"Top Performance is OK, but not great. They charge you a full hour labor just for a diagnostic, even if it's just sticking in the code reader and that's 90 dollars extra you are paying per repair. Scummy way to pocket 90 bucks. Their actual work seems to be decent and they don't make up fake repairs which is good. They will NOT tell you ways you can save money though or potentially save on a repair or fix a part, they would rather you replace 'x' for 1000 dollars without speaking of alternatives. In my example they told me my cat was bad and would cost me 1400 dollars to replace (+90 bucks just for telling me cat was bad off a reader). I cleaned my CAT by myself and it is working fine 3+ years later with regular driving. I will say that their actual work is good, their technicians and representatives are easy to talk to and scheduling isn't too bad. Do yourself a favor though, spend 20 bucks on a code reader and figure if you can do the repair or do something to save money or perhaps you have a member of the family who can help you if it's simple, because shops like these while decent, like cash more than anything. edit: The owner's response is a lie, they only offer a "complete diagnostic" and every repair they will run that diagnostic, regardless. Even if I told them what was wrong they will do a diagnostic and charge you for it anyway."

"I wish I had tried out Top Performance years ago. I took my Toyota Sequoia into Top Performance for a laundry list of items I felt it needed before a 2k trip halfway across the country, which included a window regulator, serpentine belt, rear brakes, and fluids in the differentials, transfer case, and the transmission. I fully expected all of those items needed to be addressed. However, after the inspection, Top Performance stated the brakes were totally fine in the front and that I had at least 6-8 months on the rear brakes, and further stated that the belt was not in need of changing. They easily could have charged me for a brake service and I wouldn't have questioned it, but this clearly shows their honest work practices. Bernie was my advisor, and was excellent. I felt he listened to me, cared about me, cared about my vehicle and my personal safety on this large trip, and took it to heart. The work was done quickly as well. I'd highly recommend them to anyone! Long story short, the work was quality, the price was fair, and the honesty was on full display. Can't recommend Top Performance (and Bernie!) enough."

"We just had Top Performance Automotive do a used car inspection for us on a car we were looking to purchase. The price was reasonable and the service was quick. Mike the service writer was very helpful. We will definitely be returning for other services as needed."