McLees Automotive Repair

"Anyone else think it's reasonable to pay over $400 for an oil change? I called about having a basic oil change, oil filter and 5 point inspection and asked for a quote. I gave them the details of my car and they gave me an estimate of the cost ($105) and the time (30 minutes) it would take. He even talked about how he was quoting a little high just in case. The price was comparable as going to the Toyota dealer so I decided to support local and give it a shot. I dropped off my car and came back 30 minutes later and it wasn't completed yet. Another 30 minutes goes by and it's finally done. Get the bill and it was $410. Four times the amount quoted. No addition work done to justify the cost besides the added labor time. The same guy I talked with over the phone said he only quoted me for materials and not labor which was not true. He even claimed it was more because of the 5 point inspection and I reminded him that we talked about that over the phone as well. He then tried to say the materials were more than he thought. Well, we went over the details of the car and the type of oil during the quote so there shouldn't have been any surprises there. He lowered the bill by cutting labor cost to the 30 minutes. Then I reviewed the invoice and discovered they charged me for 5 units of 5 quarts of oil instead of 1 unit of a 5 quart oil. So when I pointed this out, he adjusted that and the bill came down closer to the original quote. This felt like more than just a clerical error and this business needs to do better. I had to work hard to make it right and will not be returning for service in the future."

"This place is dishonest and the owner is very aggressive and rude. Turns out there is a pattern of this behavior with other customers too. Look up the complaints on the AGs website under Consumer Rights Division. See for yourself how he treats customers. We were shocked. Know your rights as a customer too because the owner completely ignores them. Even called 911 and reported us as trespassing when we tried to pick up our boat. All because we asked him why our bill was $2k over the estimate and that we didn’t recognize some of the repairs they did and didn’t authorize them to do. He continued to demand we pay him- and in cash only- or get out. Then he threatened to sell our boat and keep the money to pay the bill, and even send us to collections if there was any difference left over. This place has bad business practices and a pattern of misconduct. Please be careful if you go here. Don’t trust the estimate they give and expect to be automatically charged 10% above it, regardless of any changes. We were."

"Had my motor rebuilt and got it back and literally drove 150 miles and my entire engine blew a huge hole I engine and then he told me that it wasn't his problem ... he has had my car for over a year now and still has not been fixed yet.. Brian is a raging alcoholic who is in it for 1 thing to get you're cash afterwards he doesn't care about your car . This place is a complete rip off do not bring your car here . You will be ripped off .make sure you watch them because they will say they have done something when really they did nothing"

"This place is a complete rip-off stay far away from these people they said they were going to tear down my engine and put back together as needed and my motor ended app getting a hole in it my wife coming out and they told me there was nothing they could do after I was told by another worker to go get a motor and they will put it in for the $11000 I already gave them .. then I was told if I brought another motor in they would put it in for the money I already gave them. Then Brian says he would do it for 50 cent s on the dollar ... and after I already bought another engine to put in my car .. of course I told him no .. then he started freaking out on me and told me if I didn't have my car and motor out of his shop that he was gonna charge me 160$ a day for storage fees.. then I showed up to grab my car and engine later that day and my motor is just flopped on the side of the road along with my vehicle. Brian has zero respect for anyone s belongings stay far away from this shop . If you do happen to bring your car into here be prepared to be ripped off off over charged and scammed for you're money id do not understand how Brian can even run a business especially when he is drinking on the job all I could smell is alcohol when he did talk to me .. DO NOT COME HERE if you do you are not very smart because this place is a joke"

"Randy and Morgan are a couple of car enthusiasts who take a sincere interest in your classic car. They have gone above and beyond to solve some problems with my 1963 Nova. They are fair in their pricing and have great communication. If you have a classic car and are looking for a place that understands what a hot rod is, these are your guys."