Olympia Nissan Service Department

"Just bought my vehicle 4 months ago. Came in 1 month after purchasing to replace headlights. Then headlights went put again. Came in to figure out what was going on and come to find out my moisture packets were old and causing my headlights to blow. Those packets didn't go bad in a month after buying it. This should've been something that was changed before I even bought it let alone something that was mentioned when you replaced the headlights for me. So, 4 headlights later and a shop diagnosed its now fixed. You're shuttle driver deserves a 5 star review however. He was very professional, and personable."

"Excellent customer service. 1st time here but certainly not the last. Megan in service dept. Very efficient. Most helpful to do all communication by text. Don't let anyone tell you taking your car to a dealer is more expensive I found that not to be true. (Depending on the dealership of course)."

"My experience checking in was lovely and the woman who helped me was a delight. I did not catch her name, unfortunately, but she had dark hair and fabulous tattoos. The service was fast and efficient. I appreciated that they vacuumed and washed the car. The list of suggested services was much too expensive to do in one go, as we all know it's inflated prices and labor because that's "just how the car industry is honey" but I will review the list and proceed as I can. If only it would not invalidate my warranty to complete simple upkeep myself"

"I was very pleased with my Nissan Rogue purchase! I was greeted by Chris Woodruff with a nice warm welcoming. He answered all the questions, concerns, and topics I had. It wasn't until Chris and I took the Nissan Rogue on a test drive that I really knew this was the car for me. He made me feel comfortable and knowledgeable. He related to me and was honest about all the details of the car. He was a very nice man, I'm thankful he was the one to greet me at the door and really sell me the Rogue. (Awesome car btw). I also wanted to give a big thank you to Chet. He guided me through the financial process and went over everything clearly and easily in detail. Chet has a brilliant way of going over everything so you can understand while being quick and efficient. They both made me feel more like a friend than a customer! I will also add that they worked with me on getting me a wonderful interest rate.. 2.9%!! Thank YOU Nissan!!"

"I had a problem with my air conditioner and had to order a replacement part. It only took two days to get the part and had the part installed the next day. Other shops were available but it would have taken a week to get in. The staff at Nissan were friendly and accommodating. Yes it took a little longer to finish the job but it was done right and that’s all I wanted. And they even washed my car:)"