United States Postal Service

"My wife and I deal with the staff at this post office quite frequently and they have been nothing but friendly, helpful, and patient with both us and other customers. I just feel like the staff deserve a bit of recognition for consistently delivering great service!"

"After moving here a month ago I’m still not receiving my mail in a timely manner like I used too up north. I don’t know if they are short on postal carriers or just slow in general but it’s really frustrating. If this doesn’t improve fast I may have to call on the pony express for help!! Now after living here for almost a year. The mail carrier can’t deliver our mail earlier than 6PM every night if he gets here at all and when delivering packages, they get stuffed into our small mail box instead of leaving them in a much larger box that’s dedicated specifically for packages. You’re FIRED! Worst service in Wisconsin."

"I had a piece of certified mail that I waited days for it. They kept missing me, I figured I would get a note in the mail to come and pick it up from the post office. Never got any notice of attempted delivery. Finally I get a notification on the tracking information it was delivered to my neighbor by MY request. I did not authorize or sign to have it delivered anywhere else. Never even went to one of my neighbors! It was an extremely important piece of mail I almost lost! Extremely disappointed."

"I've had nothing but good experiences at this post office. The same gentleman is always working when I have been there in the evenings and he is friendly, good natured, and helpful!"

"I live in Whitnall Park Apartments. We couldn’t access our mailbox due to a broken key for a week. We explained this to the post office and STILL A MONTH LATER they are bouncing my mail back to sender. My tax forms. Important things I need. They just can’t get it right. And they say they are looking into it that was a week ago and still not a single envelope. Hope you like subpar Mail service if you move to Franklin."