Michaels

"They used to have a large selection of Daily planners, including The Happy Planner brand which were my favorite, and now they have a very bleak section. I was very disappointed. They didn't have any planners at all."

"Worst place! The manager 'Marisol' at Michael's of Downey is an incompetent, naive, imbecile. I had 2 items that needed D-hooks so they could be hung. I spent 20 minutes placing my order and was told no problem, you'll have it by end of the day. I later get a call from the framing manger Jose who tells me he cannot fulfill the order because his boss Marisol told him my picure frame of 'me,' and award plaque to 'me,' are considered Art by her definition? Jose apologized over and over again for Marisol's poor judgment and told me he disagreed 100%, and it's a 10 minute easy job. He is actually the FRAME MANAGER, and Michael's has an entire department FOR FRAMES, isn't this is what Michael's does? I felt bad for Jose because he knew Marisol was ridiculously wrong, but as he said, "didn't want to lose his job." Marisol refused to speak with me or justify her position on what "art" is and her rationale? I tried to explain to Jose if I needed to sign something for liability I would...but this is just a picture of me at a race track and an award I won? He again spoke to Marisol and she told him "No, " and she would not speak to me or explain how there is any policy justifying her poor decision. So after another wasted 20 minutes and more apologies from Jose, I was told sorry we can't help you and left. So I dove to Michael's in Lakewood and the frame manager there did this for me in 10 minutes and said there is NO issue? Shame on Marisol and shame on head store manager Maria for a poor experience. I requested a call but have not received one. I will have my wife do her shopping and crafting with Hobby Lobby (or the LakewoodMichael's). I attached pictures. Is this Art.. or just a picture frame and plaque that needed D-hooks?"

"This store is HAUNTED! We had just came from Old Navy which we haven't been for years so we decided to stroll down over to this store. We looked at Christmas trees and decor. Then we decided to look through some xmas magazines at the back of the store and all of a sudden the magazines started to fly out from the shelving rack one by one right in front of us. Although, the magazines landed hard on us, we were just in SHOCK. No one was around. We realized this was super natural or something malevolent. We quickly told the store manager on site who was helping some customers. The employee sounded like she didn't want to know about it or in fact, she might know something. We abruptly walked out of the store. NEVER are we setting foot in that store again! No joke."

"I've been here many times and still want to buy more stuff haha pls visit the staff is ver helpful and dedicated"

"Similar to other Marshall stores, this location has decent products in different categories from shoes to pot, suitcases. However, as discount store, to find the specific product you like or need can be a challenge, many got stuffs they didn't intend to purchase. But that's fun."