Daniel's Jewelers

"I had the best customer service experience with Angela! She addressed a finance issue that I had with Daniels, and when no one else would help me, she stepped in and handled the issues with the upmost professionalism. She’s great to work with, and I’m extremely happy with my purchase. 5 star customer care for sure."

"I been going to one specific store most of my time since I like the worker that always helps me, but since I moved too far from that location I had to change to this location. I will only give 2 stars because Angela (the store manager) tried her hardest to help me but couldn't. I'll give these stars for her effort and she is a hard worker. worker Rowena is a supervisor in this location and handled my purchase. First told me my payments would be a specific amount monthly but if I put money down my monthly payments will be reduced, as I did. She lied to me telling me there is no promotion but the one they were promoting. (First lie) (Second lie) when I found a promotion next to the register we were at, I asked for it and she mentioned I needed to add a protection plan to receive that promotion. I knew she was trying to upsale me but I didn't budge, I just said I'll call and find out. Which I did and Angela agreed Rowena wasn't suppose to do that and gave me the promotion I questioned. (Third lie) after everything was set and stone I thought it was complete and no more issues until my first monthly payment came and it was not what Rowena said or promised. I paid an amount upfront to reduce my monthly payment and it did not affect it at all. I questioned Angela and she mentioned that Rowena supposedly offered me a credit card for the monthly payment I wanted which was another lie she came up with to try to cover herself. Rowena NEVER offered me anything close to that. The money was never the issue, the lies are what the issue was for me and I want to bring this to light before someone looses more money do to Rowena. This is a quick summary of my month long process of figuring everything out and finding all the lies. If you go to this location. I highly recommend to talk to Angela the store manager. She will help you with great customer service and with the right policy under Daniel's jewelers. As for Rowena please be careful and keep an eye on all your purchases with her. I hope she changes her customer service and work ethic to be better, but I won't return to this store."

"This Danielle’s has a big selection of products and the staff is AMAZING. Angela (manager) is extremely friendly and helpful; she’s honest in what works and what doesn’t, and caters to your interest without breaking the bank. She’s polite with customers and with her co-workers, so it’s always very lively at this site."

"Thankful for my experience at this location thanks to the welcoming employees and the young man Derek who helped me find the perfect gift for my mothers upcoming birthday & a ring for my daughter . Derek went above and beyond and gave me the best deals and had so much patience. Thank you Derek for making this experience stress free. I appreciate you !"

"Best experience I’ve had at a jewelers thanks to Derek who helped us. He had all the patience for my wife and helped us pick out the perfect ring. Derek went above and beyond our expectations in making what I thought would be stressful such a smooth experience. He went as far as helping us find something within our means. I highly recommend this location so that you too can be at ease. This is the kind of environment you want when shopping for your jewelry. Thanks again Derek"