Petco Grooming 1050 West Covina Parkway, West Covina, CA 91790

"Excellent service Cassandra is by far the best!"

"Very nice groomer, smooth process, great job, i have a 3 year old Beagle and he was very happy."

"Took my golden doodle in for grooming yesterday and they supposedly bathed, dryed, brushed, trimmed feet, face, and fanny, clipped nails, brushed teeth, and added balm to his feet all within 1 hour. This was worse than going to a crooked mechanic that says he did something he did not... When I picked him up I asked that his feet be trimmed shorter and her response was "that's how I was taught to trim feet." What about what your customer wants? I've given this specific location so many chances to get it right... Done."

"Had an appointment for my puppy at 8:30 am and I called a couple of times but the Manager didn’t respond to my calls neither did she open the door. While waiting outside saw another employee walking in & she let me in at about 8:40. At the grooming place she asked for my puppies vaccine records and told me that she won’t take him because the records don’t specify the expiration date for his Rabies shot. The records clearly said he got the shot in November last year and that he is 1 years old. I asked for the Manager and she didn’t even look at the Vaccine Records yet said ‘ ‘sorry we won’t be able to take your puppy’"

"I love the customer service I get from the staff at the West Covina location. They are so gentle and caring to my dog. And they treat my pet the same as they do all the pets that walk through the doors. My dog is a pitbull. I can go to two other Petco that are closer to my home. But I love the staff there that I will travel to get great service. Thank you for your concern and thank you to all the employees at the West Covina Petco"