Dr. Richard Joyce Optometrist 874 Southampton Road, Benicia, CA 94510

"Reviews are clearly hit or miss. I had a great experience with the optometrist and a very poor experience with the front desk staff. I called in to get my prescription and said I didn't need a fitting. When I arrived and was the only person there, the front desk person had my glasses sitting right next to her, and she made a point of ignoring me, disappearing in back, walking around 'adjusting' things, and somehow managed to waste 15 minutes of my time in a very weird and very sad power move. I would've been annoyed, but it was actually somewhat comical. I think the other people who work there know who this person is. It's a bummer when this happens to small businesses."

"I've been going to Dr Joyce for a few years. Never a issue. Good local optometrist. They are really food at scheduling appointments for my husband and I right next to each other so it's all in 1 visit."

"I give 1 star because no 0 star here. This place is worse and worse, disordered, they even messed up with my rescheduled appointment; some employees are not nice, not polite, not professional. I've been told by the doctor that my eyes need surgery with no cost for removing the cataract, actually this is completely wrong. I never thought about to write anything like this to give any business, but for what I got from there I have to tell people the truth, and I don't recommend it."

"I took my 7 year old daughter here today for an eye exam. I was not pleased with Dr. Joyce. I do not recommend this place for children. Joyce did not manage interacting with or and examing my child well at all. He was confused by my daughter’s astigmatism and tried to tell me my daughter’s vision was much worse than it is. When he finally figured it out he did a quick, hasty exam and recommend glasses. From our interaction, I didn’t really trust his opinion. He was also very rude, I mentioned I had LASIK and he made some snarky remark about how people confuse lasix with LASIK... No, Doctor furosemide did not fix my vision. Needless to say I left with his assessment of my daughter’s prescription and I’ll be getting a second opinion."

"Dr. Sampson gets 5 stars, but the opticians are awful. I tried to get progressive lenses here and after a few tries with obviously flawed lenses they said there was nothing else they could do and wouldn't refund my money. Take your prescription with you and get it filled elsewhere."