Petco

"Do not bring your pets here! They get manhandled by the employees. This location does not care about your pets. I saw a groomer mistreating a small white dog. They should close this location! I let management know and they brushed it off. Stay away"

"DO NOT GO HERE Totally Rude Manager, oh so he said Giovanni is his name. I had a stray cat in my car, he had a super long line. Only one other cashier that was helping someone. The guy had a 10 min conversation with a girl who was not buying anything or was done, with a VERY long line behind me. I explained that i have a stray cat I am trying to give shelter too because the night was rainy and cold, and I needed to hurry to pay and get out and can he please ring me up while he was talking. The dude started to ring me up SUPER SUPER SLOW, Then I said, can you please hurry, im really worried about my car. The guy stopped, raised his voice to me and said " I DONT LIKE YOUR TONE" infront of customers, and said, I dont have to sell you anything. While yelling. So bad that I had other customers come out to the parking lot to not only tell me how unprofessional he was, but that he was also fistpumping the guy behind me in line about his poor behavior and laughing about it and at me afterwards. I told him this is just my tone, its how i speak and ive been standing there for over 10 min while he was literally JUST TALKING. I had to go. How else could I have expressed it other than to express my concern and that I needed to go. Anyhow, If you want people to be TOTALLY RUDE to you and be totally unprofessional and make fun of you. Please go to this location. That was crazy. When there is a super long line, they shouldnt be having conversations with people while letting the line just get bigger in my opinion and shouldnt be rude. I asked him what I said that was rude, and this kid said ITS YOUR TONE. So I didnt actually say anything rude to the guy except I really need to go, im desperately worried about this cat going to the restroom in my car with the length of time im keeping it in there while he was chit chatting."

"Evidently customer service is not a priority at this location. Purchased an item less than 90 days ago on 9/18/23 and never used it, so wanted to return it. Their policy is 60 days for returns and would not even return it for store credit. Item is still carried at the location. They have lost a customer for life over $27. Was recommend PetSmart for future purchase."

"I'm sorry I don't recall the PETCO guy's name as he was very helpful Sunday afternoon! I was looking for the 100 pp-pads on sale for $19⁹⁹, but was unable to find them on the shelf w/the other pads. He looked on his phone, looked in the back, then we found them up front after his suggestion that they may be there. I thanked him more than once➧ then promptly purchased the pp-pads. I wish I knew his name because he deserves a pat on the back!"

"I got 2 guinea pigs there I love them and it was nice seeing the selection of animals. Sadly the animals rarely were adopted. But I love watching them and buying the food for my pigs. Because they whistle to me and get so excited!"