U-Haul Moving & Storage of De Pere

"Great service, I had a hard time getting my ID out of my wallet pouch. They try hard to help me get it out great team that was. 6/9/23"

"Brad is so helpful and friendly to problem solve. He has super powers to fulfill our reservation even though it is in another city and supply us with furniture pads. His customer service skills are top notch!! Thank you uhaul of De Pere #868071"

"9/1/2021 Had a very good experience with this uhaul. I moved from the western side of the state of Wisconsin to Green Bay. I had to go without a home for 3.5 weeks so I have to store my stuff in 3 large containers or pods. It worked out very well. I had plenty of time to get my things loaded. Then they shipped the pods to the warehouse in DePere. After about a week I could come and go to the warehouse if I needed any items in the pods. What I like about this uhaul is that everyone at the DePere location are very helpful and professional. They made it very easy the day I had to pick up my stuff and get it all loaded up onto a uhaul truck. I had a crew to help load. Then once I got to the new place I had a crew to unload. Uhaul website made it easy for me to hire out help. I was able to use the truck in the morning and easily return it later in the day. Great place! Very helpful:"

"Don't bother to do business with this location. They have zero respect for your time, or your money. I had scheduled a hitch install 3 weeks prior, to be installed on 7/19/2019. When I arrived, I was informed it would take a couple of hours, no big deal. 2.5 hours later, I receive a phone call letting me know they were unable to install a hitch because they neglected to check the parts they received. Supposedly, it took 2.5 hours to discover they didn't have the right wiring kit, and the hitch wasn't even attempted to be installed. I was asked to re-schedule on Monday 7/22/2019; and set up an appointment. Lo and behold, just prior to the appointment I voice mail was left saying they had system issues, they were really busy, and needed to re-schedule (for Wednesday AM) yet again and don't even have anyone there to do the install. Mind you I'm not able to continue to take off work to adhere to their incompetence. My recommendation is to take your business to another location, as they have zero accountability when it comes to customer service."

"We had our belongings stored here for over 9 months. Throughout the many times we were in and out of the building the workers were always very pleasant. When the sensor that opened the doors that would allow you to take out a couch easily broke the worker stayed past his shift to keep the door open so we could get our last two couches out which was awesome! None of our belongings were ruined or had any vermin which after that amount of time and frankly a tough winter we were extremely happy. Well worth the money!"