UPS Customer Center
1501 Rancho Conejo Boulevard, Thousand Oaks, CA 91320
Hours open
Monday:
9:00 AM - 1:00 PM
Tuesday:
9:00 AM - 1:00 PM
Wednesday:
9:00 AM - 1:00 PM
Thursday:
9:00 AM - 1:00 PM
Friday:
9:00 AM - 1:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
1501 Rancho Conejo Blvd, Newbury Park, CA 91320, United States
About the Business
The UPS Customer Center located at 1501 Rancho Conejo Boulevard in Thousand Oaks, California, United States is a convenient facility for customers to drop off and pick up packages, inquire about shipping services, and handle any UPS-related inquiries. With friendly and knowledgeable staff on hand to assist with all your shipping needs, the UPS Customer Center provides a hassle-free experience for all your shipping needs.
Reviews
"Driver based at this location. After missing a delivery that required a signature, received email saying they'd try again the next day between 2-6pm. Took off work at noon to find he'd been by at 10:45am. Had to take the entire next day off work to avoid missing the last chance before the very expensive electronic equipment is returned to sender. Pick up and weekend delivery weren't eligible options for this item. Don't rely on the UPS delivery window!"
"Go straight to source for shipping. Little wait but worth getting peace of mind the package is def in route with tracking. Save on store fees. Tip, check drop off hours as they close for an hour in late afternoon!"
"Horrible service. They returned a package two times because there was not a suite number on it... I do not have a suit number. Each business in my strip mall has their own number. Frito Lay brings chips to my store every week through UPS. Then, the company sends it to me again with instructions FOR UPS that there is no suite number and what happens; UPS guy sends it back. Those workers don't need a raise, they need to do their job! Now I do not have product for my event! This is a big problem with Newbury Park Distribution Center apparently. You have horrible reviews. UPS you need to stop ignoring this problem center."
"Says opens at 9 to pick up. I arrived at 9 and sat at the gate for over 30 minutes with no one acknowledging the line of cars waiting to get in. No remorse for being 40 minutes late for opening the gate. Terrible customer service."
"Hours NOT updated!!! Do not trust Google's hours for this location. I wasted my time trying to find someone to take my package. I paid an exorbitant amount for Next Day and missed the pick up deadline by 5 minutes at the nearest UPS Store. Unacceptable."
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