VIP Express Co 320 Corey Way, South San Francisco, CA 94080

"I tried calling their number in SSF and it keeps looping the three options. I tired all three and all of them have not been set up and the call just ends. There is no option to speak to someone there. This needs to be fixed so the customer can get a hold of your business."

"Unfair price, unreasonable charge. Very long delivery time. Very poor attitude and customer service! Just wanted to ship a $15 handbag oversea, they charge $7 a pound which is fine, but they have to charge me for 3 pounds for no reason! Just because they want it! Last time they force me to buy their own box just because they said mine was oversized which was practically the same size with theirs! Absolutely avoid!"

"2 packages were sent to Hong Kong in the past 3 weeks and they were delivered on a timely fashion. People are helpful charges and are very reasonable. Highly recommended."

"I've sent two packages within a months time through their Oakland office on 9th Street. Very busy office. Dealt with Janice who's very helpful, detailed and patient. Both packages were delivered in 7 -8 working days. According to the recipients of the packages .. the delivery was flawless. The courier called and was there within 35 minutes. The package had to be delivered to the person and with a signature to sign off."

"I have been a custom since they open. But the service is very disappointed. I dropped off my package at Cupertino office. The staff was very rude. The first one out of her mouth was... " We don't guarantee the delivery time of your package." What kind of service is that? I have been waiting for a week. I don't even know where my package is right now. I find out here are plenty of other delivery company even can deliver in 5 days. I won't go back to this company again."