Buffalo Wild Wings 'GO'

"I’ve held off on reviewing until til I could visit here multiple times. I have ordered online with 2+ hours lead time on several occasions (at least 5 times). I have been subject to wait times of >15min on all but one occasion and 30+ min on the worst occasion. This is a “to go” shop, meaning they need to execute one thing well, which is make food to go quickly and accurately. It seems that if you have hours of advance notice you would be able to plan what time to make hot wings to be ready for a scheduled pick up time +\- 10min. So they are on the slow side. As for accuracy, well, once I was missing mozzarella sticks. Once I got mild instead of Asian zing, once I got an extra box of garlic parm wings. So accuracy seems to be less than 50%. I’ve had over and undercooked fries and tots. So overall the experience is below average in my opinion."

"I’ve gone here 2 or 3 times now and it has been wonderful each time, always do carry out and it is usually only 1 person working which must be tough, but food is always right, always fresh, and employees are always helpful and friendly. Thanks for good service and good food in a time that seems as the industry is lacking such things."

"I used their delivery service and they appreared to have forgotten or eaten one of my items. Will never order from here again. They never resolved it and wouldn’t even pick up the phone after the order which makes me think they knew they made a mistake and didn’t want to correct it."

"Food is great. Service is great. Wraps are perfecto."

"I had placed an order for 30 traditional wings. Half with Lemmon pepper seasoning and the other half with salt and vinegar. When we got home, we noticed that the wings that were supposed to be seasoned with salt and vinegar had no flavor. I called and asked to speak to a manager which Kyena (not sure how to spell it) answered. I explained to her how we recently placed an order and noticed that half of our traditional wings were not seasoned. Instead of trying to find the best solution to this issue, she insisted that it was our fault because the seasoning must have fallen from the wings to the box and there was nothing she could do. She was rude and, I can understand how stressful the job can be (former BWW employee), but that doesn’t mean you can be rude like that to the customers. At the end of the conversation, she said that it’s up to her if she wants to replace the wings or not and that she KNOWS she seasoned the wings so the seasoning must be in the box. It felt like I was talking to a brick wall who was not listening to what I was saying. Because of this experience, I don’t recommend this location."