Arrowhead Credit Union
1580 Industrial Park Avenue, Redlands, CA 92374
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Arrowhead Credit Union is a trusted financial institution located at 1580 Industrial Park Avenue in Redlands, California. As a credit union, we are dedicated to providing our members with personalized financial services and competitive rates. Our team of friendly professionals is committed to helping you achieve your financial goals and providing you with the tools you need to succeed. Whether you're looking for a savings account, a loan, or investment opportunities, Arrowhead Credit Union is here to help you every step of the way. Visit us today to experience the difference of banking with a credit union that puts its members first.
Reviews
"Customer service is abysmal to nonexistent. Multiple attempts to reconcile a transaction dispute go completely unanswered when sending messages through their website. Not even so much as a “we are looking into it”. No reply what so ever. Just silence on their part. Nothing. Crickets. I called them to ask about the status of getting the money posted back to my account. The first time calling them their phone system put me into an endless loop. No matter what button I pressed it just kept repeating the main menu. Called back again and was able to talk to a representative. After 20 minutes of her going back and forth with me and another representative in a different department I was told it would be another 1 - 2 weeks to resolve. Similar situations with the big name financial institutions that I have accounts with are resolved within a week. The absolute worst experience with a financial institution that I have ever experienced. Ever. This also brings up the point that you cannot message them through their application. You must login to the website. My other financial applications allow messaging."
"Amazing service. Never had a problem. Thank you for your great customer service."
"Awful bank. I have been a long time customer with multiple accounts. Their customer service rep at the Redlands branch that I saw in person, said they do estate checking. I got all of my paperwork in order after they told me what I needed to bring. It took me almost two weeks (and $100 in court fees) for copies to be received from the courts. Today when I went in they said they changed their mind after making me wait for almost an hour, and no longer offer estate checking. Of course they strung me along and of course they didn't care at the branch. The smirk on the manager's face was priceless when I asked why they changed their mind. Terrible terrible customer service."
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