Chino Commercial Bank

"Great customer service"

"The service was terrible if I could give it a 0 I would. But I have been cashing my checks there for half a year now and like my usual routine I went today and the new girl they hired from the Ontario office was flat out rude to me. I’ve never at a bank dealt with this kind of service which was really disappointing. The supervisor didn’t even bother checking to see if I’ve deposited there before which the teller told me that’s what they do. But instead they just kept saying they’ve never seen me and told me “They don’t need to cash my check period.” From the supervisors ANNA’s mouth just rude and denied me service and I go every Wednesday. She told me she did not like Mexicans and our presence was not welcomed to go back to Mexico which was so awful to hear never in my life have I been told that I tried to call back to maybe resolve the situation and Anna again talked over me and hung up on me. DO BETTER ANNA how dare you be racist and rude to someone who has been going to that bank for awhile."

"Fantastic bank . Opened business account with them years ago and couldn't be happier ."

"So they let their clients cash checks that aren’t even in their name. Wow definitely wouldn’t recommend this bank"

"I worked with Joe Hernandez at this bank for help with my small business loan. I got personalized attention and support to get through these difficult times that I wouldn't have received from one of the big banks."