Audi La Crosse

"This review is for the service department as I have not dealt with the sales division- though I’m sure they’re just as pleasant. We are new to town and our 2017 Porsche Macan needed an oil change. I always carry an extra oil filter in the event I need one. Not having a Porsche store in La Crosse, I stumbled upon Audi of La Crosse. I walked into the service department and asked if they can service our Porsche. « Of course we can, » replied the nice lady at the desk. So I scheduled an appointment. I dropped the car off, the dealership gave me a ride home and the car was ready about 3 hours later. The mechanic made a video and went I we the car and sent it to me. I was shocked that they weren’t reading the script, « your car needs tires, brakes and alignment. » I knew I was in good hands. They even offered to pick me up and bring me to the dealership! Now that’s service! I picked up the car and it was a lot cheaper than I expected! I love love love this franchise! Thanks guys! And this is from someone who absolutely hates Audis!"

"Buying a new car at Morrie's was an excellent experience ... I didn't feel pressured. All of my questions were answered. Tony was an excellent salesperson. I would recommend this dealership."

"I took my car in for a routine service and items were missed. Very little communication or information was given for what was found on their inspection. There was a light out that was also missed. Was told they were going to wash the car and did not. Now my car might not be an $80k Audi but it should be treated like one. If you want top level service no matter what car you drive DO NOT go here. I talked with 2 employees about my issues and neither of them understand what outstanding customer service is. I would appreciate being treated with greater respect. Again go elsewhere for any car needs you have."

"Great buying experience. I worked with Tony Lemke on my purchase. Very professional and courteous. I am an out-of-town buyer so that adds an additional layer of complexity, but Tony kept the communication prompt and on my terms so it was convenient for me. We were able to do a remote assessment of my trade for a very fair value and they offered me a respectable price on the sale of my new vehicle. On the day of my delivery, Tony put my new vehicle inside the building in a well lighted bay so I could inspect it since it was winter and dark by the time I arrived at the dealership. The delivery team was expedient, but thorough so we could be on the road again for our trip home. Thank you for an excellent buying experience."

"I was driving by this dealership when I realized I was missing a windshield wiper blade, so I stopped in to see if I could get one. I was extremely impressed with the level of service I received, especially from Blake in the Parts Department. Without an appointment at the end of the day when everyone was about ready to take off, I would have been thrilled even if I was just able to buy the blade and put it on myself, but this guy went out of his way to replace the blades - and show me in the process how to do it if I ever needed to (it's not as easy as I thought). To be completely truthful, I had a somewhat mediocre experience when I purchased my vehicle from this dealer a few years back, but between my recent visits to Antonio in Service and the experience I had today, I would definitely recommend this dealership to anyone interested in buying a new or used vehicle. Everyone I've interacted with recently really seems to have the customer's best interests in mind."