Slumberland Furniture

"My friend and I were shopping for new living room furniture. Cory was extremely friendly and knowledgeable about the set I was looking at and was not overbearing. He gave me the time I asked for to think about it. My friend and I spent about 2 hours looking at everything and he had answers to any questions we had. Cory's sales style is superb. I've never felt so comfortable making a large purchase as I did with Cory. He even hauled lights I picked out from another part of the store over to the set I purchased to make sure they were a perfect match. My friend also purchased a chair. I highly recommend Skumbetland for your future furniture purchases."

"Great experience in buying the furniture. Mr. Billy Flynn (sales associate) was polite and took time to answer all the questions we had regarding both sofa and loveseat. The most appealing thing about our purchase was the hauling away of old furniture service provided."

"This is the only place I'll buy new furniture. Great selection, great quality of items. I opted for haul away with my delivery and it went so smoothly. Andrew was awesome, and kept in touch with me while I waited for my furniture to come. I was told 6-8 weeks for delivery, and my furniture arrived pretty much within that window. I highly recommend and will definitely be back"

"This was my first time here. Cory, The store associate that assisted my husband and I was absolutely amazing. He took his time and showed us all of our options while purchasing a new bedroom set. He was incredibly kind, by the end we found exactly what we needed and for a reasonable price. Will definitely come again in the future."

"My husband and I visited the West Madison location while we were furniture shopping in August of 2023. We found a massive sectional that we fell in love with. We decided to place the order, specifically for a color that would be in stock within 5 weeks. Unfortunately, production on our sofa took nearly 5 months, NOT 5 weeks. As of January 3rd of 2024, we finally have a complete sectional. Our sales rep was very personal and empathetic to the long wait time but there really was no resolution other than to just keep waiting. They did offer a small credit back since we had to wait for so long but I would have rather just had them be honest with us from the get go. We were told 5 weeks but after 6 weeks of silence we called and they apologized for the delay. Several weeks later we were able to receive two pieces, but we had to pick up otherwise the wait would have been even longer. Ultimately it took 5 months to receive all 4 pieces. We can understand that production delays happen, but the real issue was that the first piece we received had a hole in it. Someone was sent out to repair it within 2 weeks. The final piece we received today did not line up on the track so we had to perform some surgery to fix this as we didn't want to wait any longer to have someone come and fix that too. Pros: Slumberland Sales Reps are very kind, personable and empathetic Their selection of furniture is so much more comfortable than many of the competitors in the area. We spent about two weeks traveling from store to store before we settled on Slumberland for our purchase. Cons: Overall honesty with lead times when ordering were a miss. If the lead time on a product says "X weeks" it likely means "X months". I don't think they are very honest with their lead times when you discuss it with them. They are on the pricier end when you compare them to Ashley Furniture and Bob's Furniture but overall Slumberland seemed to have a far super quality on the showroom floor. Sadly, our sofa is already sagging and the newest piece that just arrived definitely looks big and fluffy while the rest of the sofa looks sad and there is already pilling. When you have no choice but to piece your sectional together over several months due to delays in production it means that not all items will line up or match fully when they finally all come together. The obvious slow production. I do not recommend Slumberland to anyone looking to fill a space immediately unless you choose something that's readily available and in stock."