Sonesta Select Milwaukee Brookfield

"Absolutely lovely hotel. I stayed here once before, and forgot to review. Very nice and clean. Checkin was quick and efficient. Close to tons of restaurants and shops."

"When we first arrived it looked nice but as soon as we got in the room we smelled a strange odor (kind of like Mac and cheese) there were stains everywhere including on the pillow cases, what appeared to be blood on the comforter, and stains on the floor, as well as the chair in the corner. There were crumbs in the chair too. Not the best hotel experience. Edit: They did end up giving us a full refund."

"I stayed because it was supposed to be a pet friendly hotel. When I made the reservation there was no mention of a fee, when I checked in, I told the front desk staff that I had my dogs with me. There was no mention of a fee. They told me about a $75.00 deposit not the pet fee. I check my bank statement, they took out $101.25 for a pet fee! Said I signed when I first checked in. You know, the paper that ask for your plate info, address, I didn't check a box stating I had pets. I went to the front desk 3xs that night. The front desk staff never told me of a fee. So, in total they took $176.25 out of my account! I had already paid for the room through Expedia. Not happy! The room was dirty, I had to go down literally daily to have my room key to allow me in my room. Then when I saw my bank statement, saw the fee. I contacted the manager, as she then blamed me for not being able to fix my lock due to my dogs. However, nobody told me maintenance would be there, I had just stepped out for a minute. They never tried to reach me over it, or move my room. Just told me it was all on me. Read the small print!! Don't expect any kindness to be given. They say they offer a breakfast for a fee! I went down twice and there was nothing available. The bed was hard. I'll know better next time!"

"I'd like to start by saying I don't like to leave bad reviews, but my visit was quite poor. I spent maybe 7 hours total in the hotel, just needed to get some sleep. The reception desk gentleman on overnight was quite rude, he really didn't seem to want to check me in. He kept saying silly passive aggressive stuff.... He literally said "maybe if you can't plan and prebook your hotel you shouldn't be traveling at all." Like dude I just wanted to go to bed, not have my character judged yaknow? They charge a 75 dollar deposit even when using a CLC card. Out of the normal I've only stayed at 3 hotels that have made me put down a deposit along with my CLC card. There was an open condom under the bed on the floor. Obviously just got missed while cleaning but it wasn't my favorite thing to see. The hotel itself is nice. Room was comfortable and the AC worked great. No free breakfast, the only free coffee is the in room coffee maker. I wanted to get breakfast from the hotel restaurant but it wasn't open today. The woman at the desk when I was checking out in the morning was extremely kind and cheerful, maybe she can share some of her sunshine with the night guy."

"Strange rules. Will not clean room next day if you do not ask, will not remove trash from room we were told to set it in the hall, asked for ice and was told to bring our ice bucket to the main desk and they would give us a bucket of ice and we needed towels and told to come to the desk and get them. The reserved room was to be handicapped but realized when we had everything moved in it was just a normal room . Overall the room was clean and very comfortable but the rules are disturbing for the price that was paid"