PetSmart

"They’d receive zero stars from us if it was an option. The grooming is average but this isn’t the issue. We’ve booked two grooming appointments well in advance just for this location to cancel both appointments a day or two prior without a valid reason/excuse. Look elsewhere for grooming as the customer service here is terrible. I’m appalled by their lack of communication and will be making a complaint as it is total b.s. how we’ve been treated as customers."

"We have been regular customers at this grooming location. However, during our last appointment, our dog was injured, resulting in her having to wear an E-collar for two weeks due to a torn toenail. While no apologies have been extended for the incident, what’s even more surprising is they deem our dog (a 10-pound Havanese) unsafe to be groomed, banning her from all Petsmart locations. I’m shocked by Petsmart’s practices."

"We go to the groomer at Pet Smart. We've been going there for 10 years with both of our dogs. They are excellent. I highly recommend all of the wonderful groomers/bathers. We go to Nick, who is the Manager of the grooming facility. He really is outstanding and takes each individual dog's needs into account."

"Always has the wet food I need in stock for my cats. Also really sweet and answers anything you need. They help me if needed to bring stuff to my car which is super helpful since I have a lot of physical body injuries that don’t do well with litter and big bags of food. Marshall, Bert, Goose, and Tiny all thank you!"

"My Himalayan is 10 and has always been HORRIBLE with grooming at home. We got her at 8 and she was never exposed to it. I was so nervous to bring her in for a lion cut but Nick was great with her and she came home a very happy girl. We will definitely be going back to see him every 6 months. This nervous cat mom was thoroughly impressed."