Metro Market

"I am a regular customer at Metromarket at 128st and Capitol drive ,Brookfield ,WI. Today I visited the store 7PM and was standing in queue for customer service while the agent was serving a customer. There was a notice that read closed but the hours of service stated 8Am to 9 PM. I waited for 5min and when my turn came the agent said the counter is closed and she can not attend to my sales. She could have told me when I joined the queue itself. I asked for manager and manger also said the counter is closed from 6:30PM. Neither of them bother to ask what I need. That is customer service at Metro market!"

"This store is horrible!!! Management what's that? Pure joke. They never have enough cashiers or baggers. If I'm spending $350 I will not be scanning and bagging. Just add me to payroll. Why does it smell like fish by the meat counter. I wouldn't buy anything from there."

"This store is the most poorly managed store i have ever shopped at. Checking out is always extremely slow because there are usually only 2 lines open no matter what day or time. You can expect there to be at least four people in front of you with full carts. There doesn’t seem to be anyone in charge that would call more workers to open lanes. It is extremely frustrating to say the least. I am switching to Woodmans where there are always at least 8 open lanes with baggers. Not only that but the prices are much lower. And 8 pack of coke is $3.00 cheaper. A box of Tide is $4 cheaper. I’ve had it with Metro Market…"

"The store has been very terrible to say the least. It’s the closest store to me and I avoid it at all costs. I went last night and the majority of the produce is molding. It has to have been sitting there for a while. Fruit flies everywhere. The selection is getting worse and worse. No registers open. Only self checkout. The self checkouts must never be cleaned/maintained, because the scanners do not work. The scale for the groceries doesn’t work properly. I scanned 50 items and the worker had to come 5x to override because it was either wasn’t detecting the item or it thought an item was removed. Prices are higher than competitors - so why isn’t produce kept up to date, adequately staffed, or properly maintained equipment? Also tried to contact them directly and it wouldn’t even allow me to submit any comments. So, they must not really care."

"The restroom is atrocious, smells horrible, no tissue, soap was probably taken from the store’s supply. Just filthy. This place has gone to h3ll in these past few years unfortunately. Where is corporate? Or better yet the health department. The meat department smells like animal decomp"