Blue Sapphire Homes

"Still waiting on a response from this company regarding extra fees they unjustly charged me for over 2 months. They refuse to answer my emails because they know they are in the wrong and doing a money grab. This company will scam you in the end of your lease, be unresponsive and unpleasant to work with. Take your money else were this company is a nightmare."

"1 month of Blue Sapphire ignoring my emails concerning their unprofessional behavior and miscommunication regarding move out fees. They scam you and will ignore you once you point out that they did not follow the law beware of this company."

"Blue Sapphire Homes is undoubtedly one of the worst rental experiences you could have. Their communication is abysmal; it feels like you're talking to a brick wall. When your lease finally comes to an end, be prepared for a possible scam that leaves you feeling cheated and taken advantage of. They have no regard for professionalism and will conveniently stop responding to your emails when it suits them. Trust me, avoid this company at all costs unless you enjoy stress, frustration, and disappointment. Wish I could give a zero."

"Drew, Dana, and their Blue Sapphire Homes (BSH) team (including Gregg and Allen) have managed multiple of my properties in the east bay for over a decade. I tried to manage my own rental for a several of years in the beginning, and was then conned by a pair of "professional renters" whose job I felt were to cheat and make my life a living hell for almost a year. A close friend who was also a long term customer of BSH recommended Drew to me, and my life has been so much more peaceful ever since. Now with multiple young kids in my life, having to deal myself with managing multiple rentals would be a suicide task. Drew, Dana, and team have also taught me lot about being fair as a property owner. In many past instances where I felt BSH should have blamed or charged the tenants, Drew, Dana, or Gregg would clearly explain to me the best options to deal with the situations and when they felt I had the rights and when the tenants had the rights. An example of this that happened twice under their watch is that the tenants recently called to complain that the sink drain was clogged. BSH team quickly notified me of the tenants complaint so that I can provide authorization for BSH to call for a plumbing service to help the tenants ASAP. Thinking of my own personal home situation, I initially thought I'll end up paying the service invoice. I was surprised when Dana notified me that the plumber commented on the invoice that the tenants was at fault for incorrectly disposal of food down the drain. Instead the tenants will have to pay the invoice. Another example was when a tenant moved out and the wall paint of many of the bedrooms looked worn out. I immediately wanted BSH to deduct the tenants deposit to correct this. BSH team then asked me when the interior was last painted (which was close to 15 years ago) and coached me through that for this instance the tenants were not at fault for normal wear and tear. I saw some of the negative reviews, and I have a feeling these reviewer may not understand how fair BSH is. They are not here to side with either the landlord or the tenants, as both sides are paying service charges to BSH. They are hear to make sure things are accurate and fair to both parties. Also they are there at least for me to remove my headaches with managing properties, in which I would say they've done a fantastic job these 10+ years. Finally, I also love their automated software tool that bridge me with BSH team and the tenants. Notifications are quickly routed to the right party, payments from tenants or from me are easily handled, and making any requests (or reviewing them) can be done from a website instead of having to deal with calling someone. Takes out a lot of pain from the experiences."

"I have been working with Blue Sapphire Homes now for over 3 years. The team is amazing. Drew is the guy we work with personally. He's the one that got all of our papers done. Anything that goes wrong at the house, Drew and Dana have been there every time. I would recommend them to anyone and everyone!"