Russian River Realty

"I rented from RRR, and they were awesome. If your moving to the russian river area this is the place to go."

"I was warned and so when they took security deposit I knew they are straight up scammers. Building had numerous issues also. Only interested in getting the rent. Small town mafia married with holier than thou attitudes. Tacky."

"Russian River Realty is a quaint little mom and pop vibe at face value but what they absolutely do not value is their tenants. I rented an apartment at 15098 Old River Rd. And within a calendar year was never provided individual mailboxes, there was a single mailbox shared for 10 units, forcing us to rifle through eachothers mail to find our own. We were provided 2 garbage cans and one recycle bin that would overflow within the first day or two of trash pick up. Never was resolved after numerous tenants addressed it month after month. There was no maintenance, upkeep or cleaning done on the property outside of tenants who felt obligated although it was not our responsibility. The handful of times I needed assistance in my unit for maintenance or help it would take days for someone to show up. We were evacuated from our apartments twice in the span of a year due to fires, were never pro-rated for our time away that was collectively 21 days, nearly a whole month we were displaced. Only to be hassled about turning in rent a day or two late while trying to recover. On my way out I paid my final month's rent and made it abundantly clear to Kathryn (who is not very nice and the only "management" she does is collecting your money at the first of the month) that I would be leaving at the end of the month. Everything seemed clear and nothing else was mentioned and no one followed up with me until I brought it up again. Towards the end of the month I was evacuated for 9 days...finally was cleared to come back into town so I reached out to Kathryn promptly with a handful of days before my lease was up. "Will anyone be coming to do a walk through? I have made it clear I will be leaving and have not heard back from anyone" Only to receive an email back that told me I did not give a "proper" notice so "TECHNICALLY" I am still on the hook for September. She mentioned a written 30 day intent to vacate was necessary for me to end my lease agreement properly. It says nothing of the sort in the lease agreement. There is a written intent to extend, no mention of how to end my year long agreement other than the date and time it was officially up (August 31st @ 12:00pm) It then took her 7 days into September to even do a walk through and report back to me falsely that I had not cleaned my unit. Frankly it was left in much better condition than when I moved in (construction dust/dirt/drywall) I just received my security deposit back and was charged a false $200 cleaning fee, I left absolutely nothing to clean outside of a door clothes hanger rack to help the next tenant as there is zero closet space. I was also cheated out of an entire months rent for September. I didn't spend a single solitary second of September in that apartment, it had been cleaned out, door locked and keys returned by the 31st. As signed and agreed upon. You can see there are similar claims of them taking advantage of loyal and fair tenants. I would think twice before renting through Russian River Realty. They are ready to finesse you before you even move in. Rent through someone else, these people are flat out crooks."

"Russian River Realty has been very helpful, I have been using their services for 9 years. Thanks Kathryn for all your time."

"I've rented through Russian River Realty for the passed year, and have nothing but positive experiences with them. Very helpful, and responsive. I read a lot of the negative reviews, and don't see them as accurate or representative of my experience with Russian River. Kathryn has been very helpful!"