Petco

"The sales attendant that helped us, was awesome and knew her stuff. We were looking to buy a pleco to go with our goldfish. She helped us with picking some things that would better our aquarium and help our fish."

"Bought a vehicle pet barrier that turned out to be the wrong size. It happens. Problem is, I was busy and took a while to try and fit it to find out it was the wrong size and apparently there is a 60 day return policy that I am just outside of. So, I get it that they will say it's just policy and it's my fault. But I don't like the policy and think it's a poor one so I get to write a review and if I so chose take my business to a competitor. From a commercial point of view it doesn't seem a good metric to me. I spend about as much per month on pet supplies of some sort as they item cost so I'm thinking you lose more than you gain here. Anyway, remember folks, 60 days so don't get busy doing anything else."

"I needed cat food and I get your heartland brand I couldn't find it and the young lady Emma or Emily the cat girl was done work and the store was busy. She took time to help me find a food for my cat. She didn't need to do that she had to catch a bus to get home. She was wonderful. My cat however doesn't like the food, and you are out of heartland and it was so hard to get a food she liked. She's like a new cat on that food. Please restock soon. She's very picky. She just came off kidney food. That's just too expensive to keep feeding her if she doesn't need it. Your food was recommended by a customer of yours back in Pennsylvania."

"I called. Asked if you had a specific product and if you price matched. Was put on hold. Told yes to price match. Plenty of product available, no need to have set aside. Got to store 2 1/2 hrs later. No product available. Was accused by both staff of lying on all aspects of my phone call. Yelled at because I walked in just before closing and waited until my dogs were out of food. Was reluctantly given a nice discount so I could make my purchase and leave."

"I took my 15 week old terrier to get groomed for the first time. Never take your dog there to get groomed. The lady wants to tell me That they want the best experience for my dog for the first time. Getting her haircut, and what do they Nic her nail and make her bleed After I told her that her nails did not need to be touched because they were already done. Then they only offer 20% credit. Why would I want credit? I would never take my dog there ever again. you guys failed at making a puppy's first time good."