Wicks Wood Floors 807 West College Avenue, Waukesha, WI 53186

"My recent experience with Wicks Wood Floors has been nothing short of exceptional, from start to finish. We embarked on the journey of getting both new wood floors installed and our existing floors refinished, and every step of the way, Wicks Wood Floors exceeded our expectations. From the moment Mike stepped into our home to provide a quote, we knew we were in good hands. His professionalism and attention to detail were evident as he meticulously assessed our needs and provided valuable insights into the process. The craftsmanship displayed by the craftsmen at Wicks Wood Floors is truly remarkable. Their expertise and attention to detail are unparalleled, evident in the stunning results they delivered. Whether installing new floors or refinishing existing ones, they approached each task with precision and care, resulting in a finished product that surpassed all expectations. Throughout the installation and refinishing process, the team at Wicks Wood Floors demonstrated the utmost respect for our home and our family. They worked diligently and efficiently, always mindful of minimizing disruptions and maintaining a clean work environment. Their professionalism and consideration were truly appreciated, and it made the entire experience pleasant and hassle-free. It's clear that Wicks Wood Floors takes great pride in their work, and it shows in the exceptional quality of their craftsmanship. Every member of their team, from Carrie the office manager to the craftsmen on-site, is dedicated to delivering nothing but the best to their customers. I wholeheartedly recommend Wicks Wood Floors to anyone in search of top-quality flooring solutions. With their unparalleled craftsmanship, outstanding customer service, and unwavering commitment to excellence, they have truly set the standard in the industry. Thank you, Wicks Wood Floors, for transforming our home and providing an experience that exceeded all expectations."

"WICKS WOOD FLOORS have created a masterpiece in my home and the words I would use to describe them are breathtaking, beautiful, magnificent, gorgeous, stunning, elegant, glorious, wonderful, and attractive. Every one of WICK’s fine craftsmen who came into my home, starting with Mike Wickert and then continuing with his fine, skilled, experienced, expert team, went about first carefully removing my old flooring and replacing it with bundles of hand chosen red oak. They worked in every room of my 5 bedroom home, including kitchen, dining room, family room, and Florida room, and they left our family home the gift of their integrity, skills, and talent. Please don’t go anywhere else! I have experience with others, but the one you will be most happy with is WICKS! Call today and you will be met from the start with a warm hello from Carrie. There honestly is not anyone working for WICKS who does not make you feel like you are their only priority and they want to leave you satisfied and happy with their work. I look down at the grain in my wood floor, and take a deep sigh of gratitude. Thank you, WICKS!!!"

"The Wicks techs; Jason, Tony, Ted, Mike and Kevin were fantastic to work with. Very professional and talented crew. Our floors look great now. Very grateful we contacted Wicks for this project. Thank You so much!"

"Fantastic experience from start to finish. The front office is courteous and answered all my questions. It took me 2.5 years to pull the trigger on this project, and they were not pushy at all. All the guys that worked on the refinishing project were friendly, knowledgeable, and willing to accommodate some out-of-scope finishing touches while they were here. My 65 year old oak floor looks like it is brand new. I will be recommending them to anyone I know who is looking for this type of service."

"The folks who did the work did a great job but the communication from the office left a lot to be desired. We could not pick the color until the day the work was going to start. We were asked to chose between water popped and non water popped. Then once they began water popping we were only then informed that we had just committed to 1000 more of work for the water popping. We were never informed when the workers finished during the day so we had no idea when we could walk in the floors. Workers showed up on a Monday and wondered why an area of the house was not ready when we had been emailed that they would arrive on Tuesday. When we stated we wanted all the shoe molding to match and emailed to ask why they had not pulled off the downstairs shoe molding so it could be painted to matched to the upstairs, there was ZERO response. Now we have unmatched shoe molding. They also did not finish the molding on our stairs and declared the job done, expecting full satisfaction of the bill without any clear indication as to when the job might be done. Mind you we waited for two and a half months for this job to be done, perhaps some forethought of ordering needed supplies ahead of time? Due to the poor customer service I can not recommend them to do your floors."