Happy Feet Podiatry 601 Yorba Linda Boulevard, Placentia, CA 92870

"I thought by the reviews this would be a good place to get custom insoles made. Made the appointment, gave them my insurance info and asked to have benefits verified before the appt. Showed up for the appointment to find out they hadn't verified payment. Had the appointment and then they wanted me to pay out of pocket for something my insurance covers 100% until they could verify benefits. After 4 months of back and forth trying to get my benefits verified they said they're out of network so my insurance won't pay anything. That's a lie because I have a PPO that pays 70% for out of network and if they're out of network they would have known right away if they just didn't accept blue cross. They're either lazy, incompitant or unethical and they just blame their third party billing office. My wife went to another local place and everything was smooth, covered and she received the insoles in two weeks. What a waste of 4 months."

"This place is wonderful! Courtney at the front desk is awesome, she is always positive, smiling and friendly. Dr.Lords is amazing, I wish he was a pediatrician, because he was great with my child. He is always nice, funny and is very patient. He answers all of you questions without being rushed, and he has a very calm demeanor."

"I had a really painful ingrown toe nail. I went in, was a bit nervous during the process, but from the minute I stepped into the office, Dr Lords and his staff (Tammy, Lenny) were amazing. They used light hearted conversation to ease me into it and really made me feel comfortable. Definitely recommend!"

"Excellent customer service and Tammy was warm, friendly and courteous when I first called. I went in for x-rays and a cortisone shot to ease the remaining discomfort from planter fasciitus, but Dr. Lord (father) suggested I try a special arch support insert. The decrease in discomfort was immediate and the pain all but disappeared. I didn't need the cortisone shot and their "Cash Customer" discount was reasonable, since I'm a Senior and didn't want to wait months for the VA hospital to see me. Highly recommend their business!"

"Having been a practicing podiatrist in Orange County for some 15 yrs I became familiar with most of the podiatrists in this area. I found Dr. Lords to be very knowledgeable, skillful, patient and an excellent communicator. My mother has very painful toenails, calluses, on both feet which require consistent, on-going care in order for her to walk comfortably. Now that I've retired from podiatry, I take my mother to Dr. Lords for her foot care. Mom deserves the best and she is very happy with the care Dr. Lords has given her."