Stanford Healthcare
2589 Samaritan Drive, San Jose, CA 95124
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Location & Phone number
About the Business
Stanford Healthcare, located at 2589 Samaritan Drive in San Jose, California, is a renowned health institution dedicated to providing top-quality medical care to patients in the United States. With a team of expert physicians, nurses, and staff, Stanford Healthcare offers a wide range of medical services, including specialized treatments, surgeries, and preventative care. Patients can expect personalized and compassionate care in a state-of-the-art facility equipped with the latest medical technology. Stanford Healthcare is committed to improving the health and well-being of its patients and the community at large.
Reviews
"Absolutely the worst service experience with zero to no compassion. I had an accident and my doctor ordered X-Rays. I called another Stanford Imaging center to schedule an appointment and they provided the wrong address so without any intention to be late, I arrived at 4:50 to this office for the imaging center on the 2nd floor. This office closes at 5:00pm. I had a person at home sick so even with my injury I had to drive to arrive before 5:00pm. For other personal reasons, I had to get the x-rays done this day. The person at the check-in desk stated it was already close to 5pm so they were going to make an exception, and my answer was that I really appreciated it. I sat down at the wait room and the person that takes X-rays called my name and said, “are you aware is almost 5pm and we close soon?” I was shocked this was her greeting. After this I said, you have no idea why I am late and honestly I don't want to be here either, I never asked to have an accident. She kept going on and on to what time it was, that I should know for the next time, to the point where I had to even ask if the ella was going to perform the service or else I would leave. As a professional and someone who has worked prior in customer experience, it is a shame that a health professional is not empathic enough to care a tiny bit for patients or at least try to understand why someone might be late. When someone is unable to walk properly, explanations of why you need to have an x-ray performed should be unnecessary. I would urge this facility to reconsider the way patients are being treated. At last, I was out of the office at 5:00 pm."
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