One Medical: Oakland - Grand Lake

"Coco is the best!!!!! She's so attentive and wonderful. So glad I found her."

"BEWARE - this place is running some sort of scam. A member of our family went for a standard sick visit for the flu and was charged $1,000 on a high deductible plan (A normal office visit is only ever like $150-200). Everyone we speak to at one medical and insurance company agrees that's outrageous but we've spent hours on the phone and no one seems to be able to do anything about it. Just go somewhere else"

"One medical used to be great, you paid an extra $200/year to get better service…lower wait times, better technology, etc. however, this has gone away and it’s essentially a regular doctor’s office with better decor / branding and snootier staff. I went in yesterday for labs and the hours on the app were wrong so I was 15 minutes too late. This stuff happens but the reaction of the front desk staff is what makes me never want to go again. Absolutely zero empathy. Literally laughing and smiling at me for missing lab hours even though I’d driven 30 minutes to get here. They were so rude. All I wanted was a little empathy! It wasn’t even like I missed the hours I went to the ones listed in the app. They had a sign out front with the hours which made me think this happens a lot. Oh also they charged $680 for a 10 minute simple remote visit with a doctor. Much more than other places!! It was much more convenient in SF because so many clinics but now in the east bay I think it’s time to move on for me."

"You can always inquire about pricing if you want to know what to expect. Some insurance plan will have copay so it might just cost you $20"

"I had the most pleasant easy doctors appointment ever here! I just went online and chose which office and doctor I wanted to see (at what time) and booked my appointment for the following morning. The building was clean and beautiful and I didn't have to wait at all. Parking was easy, and billing was easy (just paid a copay). My husband's company subscribes to One Medical for its employees, so it's very easy for us to use."