Ecco Salon - Fitchburg

"Eden does a fantastic job with my hair from cuts and coloring to my first Brazilian Blowout. She is inviting and fun and makes each visit very welcoming"

"Chelsie is by far the best hair stylist I have ever been to. I am always down to travel for her! I am also a very indecisive person (blonde - brown - blonde - black - blonde - you get the picture) & Chelsie slays what I ask for every single time. Not only does she get what I am looking for, she also adds her personal touch and the end result is stunning, every time. She is phenomenal with bleaching, as I do not get that gummy stretchy hair feeling ever (take care of your hair at home as well, don't put it all on just the stylist). She is a blast to hangout with in the salon and it is always a great time catching up. I would recommend anyone to see Chelsie for their hair journey!"

"I have never been disappointed with my hair service here! Make sure to book “L” -she is a hair wizard and has never let me down over the 10+ years I have gotten my hair colored/cut."

"While the place is very nice, the receptionist was very stand off-ish, and didn’t seem to be trained in customer service. The hairstylist barely tried to consult on how much length would be cut and then went straight to chopping. Then washed it and then cut more off. But even after as much cutting that I got the ends are still very blunt and jagged and just don’t look natural. While I don’t mind being quiet during a haircut, it felt very forced to try to talk to me. Everything was rushed and very awkward feeling. This isn’t the first time I got a lackluster cut here either. Last year in June I also came and wasn’t as satisfied as I’d hoped."

"Although the service I received at this salon was great, I cannot recommend this business based on their disregard for a culturally insensitive poster in their waiting room area. I emailed the business and after not receiving a reply I also spoke with a manager in person. I explained that using the term pow wow as a synonym for the word meeting was an example of cultural appropriation. I have given the business a few months to rectify the situation, and nothing has been done. Therefore, they have lost my business and I do not recommend this business as they do not adequately support all members of the community."