Vi Auto Repair Inc.

"Highly recommend as the customer service is top notch. I went to get my emission test done and ended up running into a few obstacles that led me to get there 5 minutes before closing. When I arrived, I was told that emission testing was done from 10-noon every day, but Victor (owner) ended up making time and helping me with the emission test anyway. I also was in a part of the parking lot that was super close to another car, so he jumped in and helped me without hesitation. Just all around great service and I truly appreciate the care Victor gave. Thank you!"

"Terrible service, I took a vehicle for a routine checkup and they returned it with mechanical failures, I called to make the claim and they asked me to take it back, I took it three times and they never did anything to it! I had to take it to another garage so they could look for it and repair the damage they caused and they didn't want to respond. I do not recommend it."

"I took my car in, upon a recommendation from a family member who has used Victor many times, for a new driveshaft and spark plug assembly. While at first I received prompt service at what felt like a good price, I subsequently had to return the vehicle two more times; as it turns out, no one in the shop had not even attempted to do the work on the spark plug assembly, for which I was billed $280. Now after the 3rd visit, the parts appear to have been replaced, but were poorly installed and the engine is misfiring. I will not be returning a fourth time. I'd love to believe this was an isolated incident but my patience has been exhausted. I'm out not only the initial charges and whatever it will cost to take somewhere capable, but the time and gas of driving 30 minutes to Grafton from MKE 6 times. If you go here take the time to fully understand what you are being charged for and what work was actually completed."

"My husband and I have been going to Victor for many years. We have taken many cars to him and have always been satisfied with the work. This is a fantastic business that's been around for a while, and they have a reputation for outstanding quality, honesty, & integrity. I will continue to come back because of the excellent customer service and high quality vehicles. Victor really knows his cars well, you won't find a better mechanic than him! He truly is the best!"

"Victor is my hero. My jeep managed to get a complete flat in the parking lot where I work, about a block away from his shop. Victor was willing to go out of his way, come to me and help me, so I could get home without towing or ruining my rim. His charge was beyond fair. I am so refreshed to know that being a "good neighbor" does still exist and this man and his shop are such an aset to this community."