Labcorp

"Each time I go here most of the staff has been very unprofessional. Specifically the front desk and waiting area staff. Each time I’ve had to ask the front desk questions they answer you like “you're stupid” and do NOT give clear directions. Did not appreciate that. Costs an arm and a leg to talk to someone on the phone and to book an appointment is impossible. I can confidently say I’ve only had one nice phlebotomist when coming and getting blood. Highly DO NOT recommend coming here…"

"I recently had my first appointment at this location and couldn't have been happier! Having an appointment might have helped, but the entire process was incredibly efficient. I even got seen before my scheduled time! Check-in was a breeze on my phone, and within a minute, I received a text saying they were ready. Despite walking in to an empty waiting room, I was promptly taken back for blood draw. The whole visit took less than 10 minutes, maybe even less! Plus, the staff were fantastic! The same friendly and professional person helped me at the front desk and drew my blood, making the experience seamless. It's clear some people enjoy complaining, but my first impression was exceptionally positive. I highly recommend this location!"

"Long wait. I am a travel nurse and still do not have one of my routine lab test back yet from them..Labcorp. So I am unable to start my contract at a hospital due to this. I have traveled for 8years and have never had this happen but have also never used this particular Labcorp in Chino. But then again a lot of Labcorp places are bad. Unreal! I begged my travel company not to use them but they have a “contract” with them."

"I didn’t make an appointment but the staff is fast, friendly, and efficient so I was in and out very quickly. I got have Yesi draw my blood. I literally didn’t feel anything no pain just smooth like butter and before I knew it she was done. When I had to come back for a follow up they let me request her to draw me again and it was she was just like the first time, pain free and professional. Everyone there is helpful and I feel Chino is lucky to have Labcorp here and especially that staff."

"Firstly, why is it so difficult to book appointments? Secondly, for those of us who finally can actually get an appointment, you are so unprofessional. You don't even send us a notice to let us know you are closed or that you even canceled the appointment. Not even an email. In fact, I did receive an email to remind me to come to my appointment. I even received a reminder text the day before. I was NOT the only one there. This makes NO sense. Also, your website is STILL down, and I can not make an appointment to ANY of your lab locations. The site crashes every time. Please work on this. It's been happening all year."