QDOBA Mexican Eats

"I’ve been here many of times after moving down here. Each time was either a hit or miss with food and service. Today was honestly the worst experience I’ve ever had here. People behind the counter seemed miserable as can be and made us feel like we were an inconvenience from the very beginning. I went to order a bowl and she asked which rice I would like. I said white rice. She rolled her eyes and said I will have to wait. I said okay. And she goes “yeah like 2 minutes of waiting,” in this very unkind tone. I said okay again. I wasn’t in a rush so waiting just wasn’t a problem for me. Then she turned around right away and grabbed the brand new rice. Then she finished the rest of my bowl and passed it on to the next person. I asked if there was any lettuce left because from my pov I couldn’t see the bottom of the bin. She just said “no.” And rolled her eyes too. The food was pretty average too. I work in the food and service industry too so I know how demanding it can be at times. I do want to preface and say two other tables were taken and the rest of the restaurant was empty as can be. I understand the stress and frustration that comes along with being in this type of business. But I don’t think it’s ever okay to start off with a customer as snooty and rude. The lady working the register was very kind. That was about it. So disappointing to see such miserable people working in customer service. Do better Qdoba."

"I've been to this location a few times now. The first couple of times the food was great. Last night everything was a disaster. It started as soon as I got into line. The guy making food was obviously friends with the people on front of us and was acting very unprofessional because of it. The food was a complete joke this time. First, the bowl I ordered was extremely lacking in ingredients, it was about half the size I usually receive from here. The two burritos were somewhat decent, but they were not labeled, so when I got home I had no idea which was which leading to my daughters receiving the wrong food. The last item was the tacos, the soft shells were not even warmed, so they just tore apart. The worst was when I was at the very end of the line and I asked for lettuce, which is what makes these tacos for me. They had no lettuce. Completely ruining my meal. On top of all of that, all of the food was lukewarm at best. I was also not given a receipt for my purchase. The employees just didn't seem to care. That's $47 in the garbage."

"Went for a burrito bowl. The first lady handling the rice, beans, and meat was good with regard to customer service. The next person on the line, who was dressed as a manager was very rushy and dismissive, closing the bowl immediately after putting on far less cheese than I would have liked. The lady at the register bagged everything in a to go bag(this order was placed to eat inside). After this, I opened the bag of chips that comes with the bowl and it contained a quarter order of chips at most(it is supposed to be a half order). The chips were also pretty stale. Good job, Oakland. I'm sure they're doing great on food cost here, that's for sure."

"I don’t review often but…They NEVER give good serving sizes. You can go to literally any other qdoba in town and get a decent sized serving. I’ve gone a few times to this one and every time they put any meat on the bowl it’s like the smallest scoop and if you ask for a regular serving the say they can charge you for a double portion. I’m not asking for a double portion just the regular amount. I would take a picture of the lackluster bowl, but I left and went to Oakland gyros instead. They know how to give you a healthy portion of meat"

"Normally I don’t write reviews but I felt I had to for this. I went before the dinner rush so not a busy time (of course I don’t know what’s going on behind the scenes). I got the saddest bag of chips. Not only were there a solid 10 chips max if you combine crumbs, but the chips were extremely soft indicating they were stale. Also the employees did not have good customer service etiquette. No one likes there job but at least I act like I’m happy to serve my customers."