Cousins Subs
7700 South Lovers Lane Road, Franklin, WI 53132
Hours open
Monday:
9:30 AM - 9:15 PM
Tuesday:
9:30 AM - 9:15 PM
Wednesday:
9:30 AM - 9:15 PM
Thursday:
9:30 AM - 9:15 PM
Friday:
9:30 AM - 9:15 PM
Saturday:
9:30 AM - 9:15 PM
Sunday:
9:30 AM - 9:15 PM
Photos
Location & Phone number
7700 S Lovers Lane Rd, Franklin, WI 53132, United States
About the Business
Cousins Subs is a popular restaurant located at 7700 South Lovers Lane Road in Franklin, Wisconsin. Known for their delicious and freshly made sub sandwiches, Cousins Subs offers a variety of options to satisfy your cravings. With a cozy and welcoming atmosphere, this family-owned establishment is the perfect spot to grab a quick bite to eat or enjoy a meal with friends and family. Come visit Cousins Subs and experience their tasty sandwiches for yourself!
Reviews
"worked there before will never work there again it's horrible. Their training sucks,they have millions of fruit flys and other bugs and the manager even talked behind my back."
"You know what you're getting food-wise as this is a normal Cousins Subs chain, but the food is good. Staff are great and waits are not long. I've been surprised on numerous occasions with how fast my sub is ready. Staff are also quick to take your order and modify it however you wish and are friendly."
"This location has been my favorite for years but in our most recent visit (2 weeks ago) the inside of the restaurant needs a major maintenance job... chipped paint, Knicks in the wall, the TV is now gone and there's a tacky hole, the floor needs a good scrub, the women's restroom was not very clean this time. We went here for lunch and ordered our food, we were told the ice machine was broken so no ice for sodas, the food was good but the look and feel of the atmosphere made us feel as if they're closing this location. Hope they freshen things up."
"We have come here plenty of times before. Usually without an issue. The staff is friendly and usually do a good job with our orders. Tonight was the first time that I can remember we had a problem. My wife and I ordered a whole ham and cheese, no tomato, no onion, just mayo, lettuce and herbs. We also ordered a half chicken cheddar deluxe with no tomato or onion. We took the subs home and when we went to eat our subs we looked and the lettuce on both subs was brown. We were both disgusted and I decided to return both subs. I drove back to cousins and when I got back I informed them that I would like to have new subs made since the lettuce was brown on our subs and have our money refunded because I felt that this was unacceptable. The assistant manager came over, I wish I had gotten her name, and said without hesitation that is no problem and she was sorry for the inconvenience. She also informed me that it would take a little bit to remake the subs and refunded my money and offered me a drink. I would give the assistant manager at least four stars because she handled it so well. The subs that they remade us were perfect. The employees may have screwed up tonight but the assistant manager and the other employee who helped her righted their wrong and kept me a customer."
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