AutoZone Auto Parts

"Stopped in tonight and both guys working refused to scan/let me scan my vehicle for codes telling me that since there was no check engine light on, that it wouldn't read any sort of codes..... after being told no 3 times I left shaking my head. Incompetence at your job and incompetence at customer service. The little effort it would have taken to scan it for the code or show a lack thereof would have been super easy and left me (or any customer) to leave with a legit answer."

"The AutoZone i went to there want many people working, but the Man who was working there that day was very nice and made sure you got exactly what you needed and didn't try to sell you something you DON'T need! thank you"

"Worst experience I have ever had with AutoZone. I went in to buy new headlights to install into my vehicle. Usually as soon as I walk in, I’m greeted and asked how I can be helped. Instead, I had walked to the counter asking if I could have help since the man behind the counter was staring into the ceiling. It was a bigger white man that helped me. He sighed and ask what kind of vehicle I had. I explained my vehicle year and name. I also had explained that I accidentally have bought high beams for my vehicle previously so I’m trying to avoid that same situation. He looked up my car and brought me to the section that supposedly had the headlights I needed. I continued to ask questions to make sure that these are exactly what I need since I am no car expert. He seemed careless and like he didn’t have a clue so I grabbed the ones that he said “might work”. I bought them and immediately went to o’Reilly. I explained the situation of my experience with him to a kind woman and she said he had no idea what he was talking about. He grabbed me HIGH BEAMS AGAIN AFTER I ALREADY EXPLAINED THAT ISN'T WHAT I CAME FOR. She directed me to exactly what I needed. Why should he work here if he doesn’t know what he’s talking about and how he should be talking to people? It was disappointing and pathetic. Maybe try working at McDonald’s bum."

"I'm a retired mechanic and mainly just work on vehicles for fun and convenience now. Live a couple minutes away from this store so I dropped in to pick up a couple small parts. I asked some fat dude at the counter where copper washers would be and he said "I don't sell those at my store" I replied sith "there's no way an auto parts store doesn't sell copper washers" so he rolls his eyes and takes me down by where they are. Amazing, they sell them. He picks up a box of copper washers and says "these are all we have but they definitely won't fit on what you're trying to use them for" I said "I know for a fact that they'll fit, so I'll take them." He again tries to argue with me and says "these are way too small they aren't going to fit" I (as calmly as I could) said you have no ides what you're talking about because you don't know what I'm working on. This guy clearly hates his job or just wishes he could have stayed Hine in his parents basement for the day or something. I've been working on vehicles for a long time. Guess it's O'Reilly from now on because their employees are helpful and competent unlike this place."

"Felix T was amazing at helping me get my wipers today! Even installed them to give me a break. I’ll for sure come back for my future truck needs."