Westside Service Center 2014 Freeport Road, Madison, WI 53711

"I read the stellar reviews on this place and checked it out for myself. James helped me today - squeezed me in even though he was down a mechanic! He was professional and friendly and I was impressed with how spacious and clean the shop was. I came in today for a second opinion - my dealer found a few things that seemed a bit strange to me. James looked the car over and showed me the areas of concern highlighted by the dealer. He was patient and helped me make an informed decision. His approach really fostered my trust. They also have a very cute and friendly dog there to keep you entertained along with a waiting area and TV. All this to say - I'm so grateful to have found this shop and for James' help, and will definitely be coming back !"

"Had a front left wheel bearing replaced here last week since I don’t have time to do it myself. A metal collision noise start happening on the front left wheel whenever I hit a slight bump on the road. I took off the wheel and found out that the caliper is not tightened even the slightest, and I could literally pull the screw out by hand without unscrewing it. I understand that this is an honest mistake that could happen to anyone and the wheel bearing job is done without any issue, but this could lead to some serious accident if the customer has no mechanical knowledge and does not know something is wrong. The caliper could fall off and stuck onto the wheel while cruising at 70 mph on the highway. I hope you guys could be more careful next time, this is a bit reckless."

"These guys are amazing! This is my second vehicle > 200k miles I’ve brought to them, and they are literally working miracles to keep it going on the road until I have the financial means to trade up. Thanks, Westside! I’ve trusted you for eight years and counting."

"I have gone to Westside Service Center for a long time. Several cars over the years. I trust them and they have done a fine job. They know me and it has been great."

"We have used Westside Service for our vehicles for many years - both for routine maintenance and problems. The team does fine work and they are very straightforward and honest about what does and doesn't need to be done - and they will help you find the most cost-effective solution."