Batteries Plus

"I tell all my friends (and they are business owner friends) that Jess, the manager at this location, is very helpful. I mention to my friends will not leave the store with the wrong product in hand. Personality and informed service is what all stores could feature. Those friends of mine that have already gone to this location tell me Jess is very competent and they go to him repeatedly. Great site location too."

"I was able to order the battery I needed online and pick it up in the store. A friendly and professional employee installed the battery in my handheld vacuum for me. With a 18% discount the price of the battery was competitive. At the time of day I was there, parking was easy. The store personnel were readily available. The reason I didn't give five stars is because they had no information at the store about which was the right battery to fit my handheld vacuum. I had to read on their website and on the vacuum makers website to confirm the correct battery to purchase."

"Came for a car battery yesterday and was extremely grateful they were able to install my car battery in -20 weather I had to pay an extra fee but with as cold as it was I understand. I can’t imagine being upset when I got a fast install with as low weather as it was."

"The battery appears to be a good product and the convenience of their service is helpful. I purchased the battery in advance online and selected the free installation option. However, when I arrived I was informed that store policy required a $40 cold weather installation fee, since the temperature was below 32F (the temperature was 27F and sunny, no wind). This fee was discounted to $20, and billed as a Premium Auto Installation Kit (for which none of the additional advertised premium installation services were performed). There is nothing stated on the website that indicates a cold weather installation fee of this type would be charged, and the employee offered that I can "come back when it is warmer". This hidden fee is something I have never encountered at a BatteriesPlus, and creates a dishonest feeling from the employee and from the store's policies towards the customer. I do not see how this is a good policy for the reputation of this store."

"The tech that worked on my phone went above and beyond any expectations in kindness, consideration, efficiency, and quality. I forgot his name unfortunately but I really hope this finds its way toward recognizing this individual as an outstanding employee. It was a pleasure doing service with Batteries plus and can expect my return because of him."