The Home Depot

"I would highly recommend checking how well they “seal” your ain’t purchases!!!"

"Delivery service is awful. Two set for Wednesday, first one went perfectly, second driver got lost and went home, called service center, rescheduled for Thursday , never showed or called, called service center again to reschedule for Friday, they wouldn’t tell me am or pm, Friday they did call but at 6:25am! We don’t open until 9. Had they told me I could have had someone there early. I called the store, to only hear the excuse, it’s not our fault, we, contract out the delivery service and have no control, all we can do is give you a 14 hour window from 6am-8pm. I hung up. I had crew waiting all day Wednesday then again all day Thursday. Will see if I ever get them Friday. Terrible terrible contractor service!!"

"Dave Z is a ROCK STAR! I needed to get some lumber items, and get them cut to size for a sewing room enhancement project for BOTH my wife and a friend of hers. Dave gave us (mostly them!) the expert help and insight into getting what we needed. Cuts were needed and needed to be relatively precise. While I was off getting other needs, Dave continued on to the cutting. Both, without even asking for precision were absolutely astonished at just how carefully Dave set up the saw, and checking and rechecking measurements with a precise eye as keen as if this was his own project. When we got home, he was DEAD ON THE MONEY with the cuts (tolerances well within a 16th of an inch). Dave's colleagues were also very helpful in the moving and loading of our materials - taking extreme care with both our vehicles and the materials. YOU ROCK, DAVE Z!"

"update: 1-15-24 I will first say that the older salesman in the rental section was awesome. Other than that, the scaffolding I rented was for the inside of my house. $100 for the day. When we picked it up, it was covered in snow and ice. We had to lie it on the kitchen floor to thaw the pieces out. Once we wiped the pieces all down we set it up. The biggest problem was that once the scaffolding was set up and I was on top painting my ceiling, every time I grabbed the guard rail, pieces of the rusted paint would chip off of the rail and fall either to the ground or into my paint bucket. This happened all day long. To me this is just unacceptable. Please get competent, experienced staff in your stores!!!!! I asked a question about a tile cutter to which I was referred to a girl driving a forktruck to which she responded that they are in the hardware aisle. Nice job! They were right next to where I was standing, which was feet away from you. Time to move on to someone who has any knowledge (Bellevue). The next day I was at the Mason store and I waited and waited and waited to be told someone is coming twice. Someone shows up after 45 minutes to ask me If he could help me. I ask him if he has done tiling to which he tells me, " no, but what is your question?" Already pissed off, I ask him the question to which he says "I'll be right back". He leaves to ask someone else. Five frikin minutes later he returns to tell me to get a sanding stone. I ask him if they carry them, to which he again responds, "I'll be right back". At that point I decided it would be best for me to just walk out of the store. USELESS WASTE OF MY TIME!!!!!"

"I am absolutely never disappointed by the West Green Bay Home Depot. Recently acquiring a home built in 1953, renovations are a must! Every employee is always more than willing to ask if we have any questions, or to point us in the right direction. Customer service is always awesome. I highly suggest utilizing their app also for finding things in the store. Accuracy is awesome. P.S. I am also a pro member, but no employee knows that until checkout, so it does not affect how I am treated in the store."