Best Buy

"I always enjoy my time at Best buy. The staff is always helpful"

"Best Buy can’t go out of Business soon enough. They scheduled a reservation for a IPhone Battery Replacement. After planning my day around it and showing up for my appointment, the clerk casually suggests they may not have the part. It happens all the time as they don’t have a system that confirms that they can actually perform the service. I attempted to call the neighboring store, hoping they could transfer the part. The person who answered the phone was not at the store. I asked to be transferred to a on site manager and they told me the only way to talk to someone was to drive there. Really? Best Buy will go out of business. I hope it’s sooner the. Later."

"I had a pleasant experience at this location. Their inventory was correct online. I stopped in and was greeted immediately. She asked what I was looking for and pointed me in the right direction. I grabbed what I needed and headed out. I just didn't like all the prompts at the register."

"We went in and bought an iPad Air 5th Generation and asked for the 2nd Generation pencil. When we got home to set everything up, it would not pair. When we went back to the store (15 miles away), no one was helpful. They told us multiple times that the 2nd Generation pencil wasn't compatible with the iPad, which isn't true. They decided to exchange the pencil and when we went to open it to try it in the store, they said you can't open that until you purchase it, which we had already handed back the exchange. When it still wouldn't pair, the employee said I'm not familiar with Apple so I can't help, then walked away. We stopped by Geek Squad and got the same treatment. We decided to go to Target to buy the pencil and realized they kept selling us the USB-C pencil and telling us it was the 2nd Generation. We went back to return it and told them that it was marked incorrectly and they said nothing. We went to talk to the manager about the issue and she just said sorry and nothing further. It was honestly the worst customer service we've ever experienced in our lives."

"Great access! This store is a bit hidden and easy to miss. The sales rep that initially was helping me wasn't very helpful and didn't give a clear explanation of the different laptop models. Thankfully, another employee helped, explained, and found exactly what I was looking for - almost left the store. Once the laptop was found in stock, checkout was a breeze. The best price anywhere for the laptop I could find-even better than their sale price a week later."