Burger King

"Food was normal bk fare though 1 star is docked for barely warm fries. Counter staff were rude/unprofessional. Examples include: big sigh and an eye roll when asked for a packet of sauce and- would not speak when spoken to. No hellos, f-yous or answering of questions. Nothing. Only grunts and facial expressions that led me to believe they'd rather die than have to interact with someone. I'll go to BK again, just not this location."

"Nice newer Burger King. Food was fast and customer service was decent."

"I was order 29 at about 2:40 p.m. on 17 December 2023 at the Black River Falls location, requested receipt, did not get one. Took 8 minutes to get through, I was 1 of only 3 vehicles. 3 minutes was to just get my change...they didn't have sufficient change for a $20 bill on a $10.29 order. Left, opened the bag, fries were not full. Overall the food was no where worth over $10 for having to wait like I did, on top of that, my burger was cold, not right out of the fridge cold, but not too far off. Called to get a receipt, Was told it was not available. Terrible experience, will never go there and deal with those overpaid workers again."

"Got to this location at 10p on a Saturday. Tried to go in as the sign says dining room is open until 11p but doors were locked. Three employees were chatting away and looked over as we were trying to get in and just looked away. So went through drive-thru. Pleasant service from the person at the window and the food runner. Burger was as ordered and okay quality, as expected from BK. But fries were cold and soggy. Wish they could have put down fresh fries as the ones they served me tasted like they had been sitting for a while."

"We went to Burger King #6547 today (4/1/23) and this was our first time inside the new building. The first thing we saw was a yellow caution cone in front of the soda machine that we later noticed was an absolute mess. The floors in front of the soda machine were sticky and covered with whatever had spilled prior to the caution cone finding it's place. The next thing we noticed was a tray full of garbage ontop of the trash can by the front door, not the best welcome into a restaurant. We waited a few minutes, but placed our order at 12:29PM. There were three of us, we ordered three sandwiches, two drinks, 2 onion rings and 2 chicken fries. There were two couples in the dining area and one waiting ahead of us in line for his food. On our way to find our seat we noticed five tables that hadn't been cleaned after their last use, and the dining room had bits of napkins and food all over it. Our food did not come out until 12:50PM and only after I went up to the counter to ask how much longer it would take. After explaining that they had a very large online order that came up, they told us that they were only waiting on our onion rings and they gave us the sandwiches and the chicken fries and brought the onion rings at 12:54PM. Knowing the sandwiches were sitting in the warming window for quite some time (we could see them put the sandwiches up there when they were finished ) they were lukewarm and some of the onion rings weren't cooked all the way, they were soggy and since thats all we were waiting for they should have been the freshest item we had. The store had six employees, one took orders (Violet), four were working on the line making the food, one looked like she could have been a manager (short green hair) but was on her phone off to the side most of the time, and another younger one looked like he was just getting there and was unsure what to do. All in all, I was not impressed with this Burger King, they had plenty of staff to ensure the dining area was clean, yet it looked like a tornado ripped through it and no one except the customers seemed to notice. The bathrooms weren't terrible, but looked like they definitely needed attention as well. I would love to say that we would eat here again, but it's the same service it has always provided, but I hope they learn how to take care of their store since it's brand new. I would highly recommend drive-thru only at this store, the inside is not a welcome sight."