Sally Beauty

"Friendly staff. Great prices. Has all the hair supplies I need."

"Wonderful place. Went there only knowing I wanted to color my hair, workers were very helpful and recommended exactly what I needed, even recommended best hair mask and after treatment. I use semi permanent dye and always go there when my hair color fades out."

"I found the personal to be honest and very helpful with all the questions that I had. I didn't feel pressured to make a purchase. Took the time to try and find a solution to my problem. Happy with the options that were offered."

"The hair color that I have used for many years was discontinued. The man that helped me patiently explained my options and helped me select the products that were right for me. I am very impressed with the level of service at this store and I know I will shop here again in the future."

"On May 19th I was at Sally’s in Thousand Oaks and the note on the door said order pick up. I called the number that they had posted four or five times. It went through the basic steps, I hit three to speak to a representative in the store and was disconnected each time. A young lady with blond hair at about 11:40 got out of her car, unlocked the front door and let herself in. I asked her how I could place an order and she said just call the store. So I called the store again and received the same situation as previously mentioned and again I tried three different times and was disconnected. There is a dollar store right next-door so I went shopping. As I was leaving the dollar store I saw a gentleman picking up shaving shears for his head. The associate even assisted giving him directions on how to properly shave his head while behind the door. I called the store again and the lady that was behind the register answered the phone. I told her I was waving at her outside the door and told her I needed to place an order. She then told me that we are not taking orders until tomorrow. I mentioned that I had just seen another gentleman do a pick up and she said that he had called earlier. Had they answered the phone perhaps I would’ve gotten my product when I did call earlier. So you have two associates standing inside the store with all the power on and everything running but I couldn’t get my conditioner. I will not return to this particular Sally ever again. I am very disappointed!!! Marilyn"